Getting Started
Learn the basics of your Paws Source account, creating pet profiles, and setting preferences.
12 articles
Products & Nutrition
Everything about food plans, ingredients, placing orders, tracking deliveries, and subscriptions.
24 articles
Veterinary Services
Guides on booking vet chats, understanding consultations, prescriptions, and emergency protocols.
18 articles
Grooming & Spa
Information on grooming packages, scheduling appointments, preparation tips, and services offered.
15 articles
Account & Billing
Manage your payment methods, understand invoices, request refunds, and handle subscription changes.
20 articles
Boarding & Daycare
Details on boarding facilities, daycare schedules, safety standards, and what to bring for your pet.
10 articles
Recently Updated
View All Articles âWhere is my order? Tracking guide
Learn how to track your Paws Source delivery in real-time.
How to book a vet consultation
Step-by-step guide to scheduling a 24/7 virtual vet visit.
Managing your pet subscription
Pause, skip, or modify your recurring nutrition plan deliveries.
Refund and return policy
Our satisfaction guarantee and how to request a refund for products.
Boarding health requirements
Updated vaccination records and health certificates needed for boarding.
Still need help?
Can't find what you're looking for? Our pet support team is here to help 24/7. Reach out via live chat or email.