All systems operational

How can we help you?

Find answers, troubleshoot issues, or contact our support team for personalized assistance.

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Documentation

Comprehensive guides for design systems, handoff protocols, and developer resources.

42 articles
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Troubleshooting

Quick fixes for common Figma sync issues, export errors, and collaboration bugs.

28 articles
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Billing & Plans

Manage subscriptions, download invoices, and upgrade or downgrade your workspace.

15 articles
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Team & Roles

Set up permissions, invite members, and configure workspace security settings.

21 articles

Frequently Asked Questions

Select any frame or component in Figma, navigate to the "Export" section in the right sidebar, and choose your preferred format (PNG, SVG, PDF). For optimized assets, ensure "Constraints" are set correctly before exporting. Our design system also includes an auto-export script for batch processing.
Absolutely. Plan changes take effect immediately. If you upgrade, we'll prorate the remaining days. If you downgrade, the new rate applies at the start of your next billing cycle. No hidden fees or penalties apply.
Head to the "Contact Support" section below and select "Design Audit" as the ticket type. Our UX leads will schedule a 45-minute discovery call, analyze your current components, and deliver a prioritized improvement report within 5 business days.
We aim to respond to all tickets within 4 business hours during weekdays. Critical production issues are escalated immediately. Enterprise clients enjoy priority 24/7 support with dedicated account managers.
Yes! Every project includes a structured handoff package containing CSS tokens, spacing guidelines, component states, and interactive prototypes. We also integrate with Storybook and ZeroHeight for seamless developer workflows.

Contact Our Team

Our support specialists are ready to assist you with technical issues, account questions, or design consultations.

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Email Support

Detailed questions or documentation attachments? We'll get back to you within 4 hours.

support@pixelcraft.studio →
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Live Chat

Quick answers for urgent issues. Available Mon-Fri, 9AM-6PM EST.

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Submit a Ticket

Track progress, attach files, and get dedicated follow-ups on complex requests.

Open Ticket →