Table of Contents

1. Introduction

PRISM Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, or interact with our digital platforms.

By using our site or services, you agree to the practices described in this policy. We recommend reviewing this document periodically, as we may update it to reflect changes in our practices or legal requirements.

2. Information We Collect

2.1 Information You Provide

We collect data you voluntarily submit through contact forms, project inquiries, newsletters, or direct communications. This may include:

  • Name, email address, phone number, and company/organization name
  • Project requirements, budget ranges, and creative preferences
  • Messages, feedback, or correspondence exchanged with our team

2.2 Automatically Collected Information

When you browse our website, we may automatically collect technical data via server logs and analytics tools, including:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent, clickstream data, and referral sources
  • Geolocation data (general, non-precise)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to inquiries, scope projects, and fulfill client engagements.
  • Communication: To send updates, project proposals, invoices, and administrative notices.
  • Improvement: To analyze website usage, optimize user experience, and refine our creative offerings.
  • Marketing: To send newsletters or promotional content (only with your explicit consent).
  • Legal Compliance: To meet regulatory obligations, enforce terms, and protect against fraud.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

  • Service Providers: Trusted third parties who assist with hosting, analytics, email delivery, or payment processing, under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or asset sale, with notice provided to affected users.
  • Consent: When you explicitly authorize us to share specific information.

5. Data Security & Retention

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. This includes SSL encryption, secure servers, access controls, and regular security audits.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project-related data may be retained for portfolio and archival purposes unless you request otherwise.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze traffic. These include:

  • Essential Cookies: Required for site functionality and security.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and choices.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect site performance.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details provided below. We will respond within 30 days or as required by applicable law.

8. Third-Party Links

Our website may contain links to external sites (e.g., client portfolios, partner platforms, social media). PRISM Studio is not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal landscape. Material changes will be posted on this page with a revised "Last Updated" date. Continued use of our site constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our Data Protection Officer:

Email: privacy@prismstudio.com
Address: 123 Creative Ave, San Francisco, CA 94107, USA
Response Time: Within 5 business days

Contact Our Privacy Team →