Terms of Use
Last Updated: January 15, 2025
1. Introduction
Welcome to ShopVista ("Company", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Platform"). By accessing or using ShopVista, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Platform.
2. Acceptance of Terms
These Terms constitute a legally binding agreement between you and ShopVista. We reserve the right to modify these Terms at any time. Continued use of the Platform following the posting of changes constitutes your acceptance of such changes. We encourage you to review this page periodically for the latest information on our terms and conditions.
3. User Accounts
To access certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and update your information to keep it accurate and complete.
- Keep your password confidential and secure, and accept responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
4. Products & Pricing
ShopVista acts as a marketplace connecting buyers and sellers. While we strive for accuracy, product descriptions, images, specifications, and pricing are provided by third-party sellers or our inventory partners and may contain errors. We do not guarantee that any product will match its description or be free from defects. Prices are subject to change without notice, and availability is not guaranteed until an order is successfully processed.
5. Orders & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product errors, payment verification failures, or suspected fraud. You agree to pay all applicable fees and taxes. Payments are processed securely through our payment partners. By submitting a purchase order, you warrant that you have the legal right to use the payment method provided.
6. Shipping & Delivery
Delivery times are estimates and not guaranteed. ShopVista is not responsible for delays caused by carriers, customs, or force majeure events. Risk of loss and title for purchased items pass to you upon delivery to the carrier. We offer various shipping options, and you must provide a valid shipping address. If a delivery attempt fails due to an incorrect address, additional fees may apply.
7. Returns & Refunds
Most items are eligible for return within 30 days of delivery, provided they are in original condition and packaging. Please refer to our Returns & Refunds Policy for detailed instructions. Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the returned item. Certain items (e.g., digital goods, perishables, custom products) are non-refundable.
8. Intellectual Property
All content on this Platform, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of ShopVista or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without prior written permission.
9. User Conduct & Prohibited Activities
You agree not to use the Platform to:
- Violate any applicable local, state, national, or international law or regulation.
- Transmit any material that is defamatory, offensive, or otherwise objectionable.
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
- Use automated scripts, bots, or scraping tools to access or collect data from the Platform.
- Attempt to gain unauthorized access to any portion of the Platform or any other systems or networks.
10. Limitation of Liability
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ShopVista is headquartered, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the designated arbitration body, rather than in court.
12. Changes to Terms
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via email to registered users or through a prominent notice on the Platform. Your continued use after such modifications constitutes your acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms of Use, please contact us at:
ShopVista Legal Team
Email: legal@shopvista.com
Address: 123 Commerce Drive, Suite 400, San Francisco, CA 94105, USA
Thank you for choosing ShopVista. We value your trust and are committed to providing a safe, transparent, and seamless shopping experience.