Service Limitations & Operational Constraints

All API interactions and automated sitemap generation are subject to tier-based rate limits to maintain optimal performance across the infrastructure.

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  Rate Limiting: Standard API endpoints are capped at 1,000 requests per minute (RPM) on free tiers, scaling to 10,000 RPM on Professional plans. Enterprise customers receive dedicated rate limit pools.
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  Concurrent Jobs: Maximum 5 simultaneous sitemap generation/crawling jobs per account. Exceeding this triggers a 429 Too Many Requests response.
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  URL Caps: Free accounts support up to 500 indexed URLs per sitemap. Professional plans support up to 50,000 URLs. Enterprise plans are unlimited.
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  Data Retention: Historical sitemap versions and crawl logs are retained for 90 days on Standard plans and 1 year on Professional/Enterprise.

Our engine adheres to W3C and IETF standards, but certain technical boundaries apply to ensure compatibility with major search engine crawlers.

While Sitemap.xml guarantees high availability for our own infrastructure, certain outcomes depend on external services beyond our control.

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  Search Engine Indexing: We handle sitemap generation and submission, but final indexing decisions, crawl prioritization, and ranking are solely controlled by Google, Bing, and other engines.
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  DNS & CDN Propagation: Sitemap URLs must be publicly resolvable. We cannot bypass firewall restrictions, Cloudflare challenges, or private VPC routing without proper configuration.
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  Hosting Environment: Servers returning 403/429/503 errors, missing `robots.txt` directives, or aggressive rate limits may result in partial crawls.

Our service operates in compliance with global data protection regulations and content policies.

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  Data Residency: EU and UK customer data is processed within AWS Frankfurt and London regions. Cross-border transfer requires explicit consent.
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  Restricted Jurisdictions: Service access may be limited or unavailable in regions subject to OFAC sanctions or local regulatory prohibitions.
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  Content Policy: We do not support indexing of malicious, infringing, or legally prohibited content. Automated scans may flag and pause suspicious sitemap submissions.