Legal Policies
Transparency, compliance, and your rights when using our platform.
Last Updated: November 15, 2025Privacy Policy
At Sitemap.xml ("we," "our," or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, configure integrations, or contact support. This may include:
- Account details (name, email address, company name)
- Billing and payment information (processed securely via third-party payment processors)
- Technical data (IP address, browser type, device information, and usage analytics)
- Sitemap data and URL lists you upload or generate through our platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our sitemap generation and indexing services
- Process transactions and send related information (e.g., confirmations, invoices)
- Respond to your comments, questions, and support requests
- Send technical notices, updates, security alerts, and administrative messages
- Comply with legal obligations and prevent fraud or abuse
3. Data Sharing & Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share information only with:
- Trusted service providers who assist in operating our platform (e.g., hosting, analytics, payment processing)
- Search engines or indexing APIs only when explicitly authorized by your account settings and API calls
- Law enforcement or regulatory bodies when required by law or to protect our rights
4. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also opt out of marketing communications at any time by updating your account preferences or contacting us directly.
Terms of Service
By accessing or using the Sitemap.xml platform, APIs, or related services, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
1. Eligibility & Accounts
You must be at least 18 years old or have parental consent to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Use of Service
You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the service to generate sitemaps for websites you do not own or have explicit authorization to manage
- Attempt to reverse-engineer, scrape, or abuse our APIs or infrastructure
- Circumvent rate limits, usage quotas, or payment requirements
- Use the service in a way that violates applicable laws or third-party rights
3. Intellectual Property
The Sitemap.xml platform, including all code, design, trademarks, and documentation, is owned by us and protected by intellectual property laws. You retain all rights to your own content and sitemap data. We claim no ownership over the URLs or websites you submit.
4. Service Availability & Support
We strive for 99.9% uptime but do not guarantee uninterrupted access. Planned maintenance may occur with reasonable notice. Support response times vary by subscription tier.
5. Limitation of Liability
To the fullest extent permitted by law, Sitemap.xml and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service, including but not limited to loss of data, revenue, or search engine rankings.
6. Termination
We may suspend or terminate your account at our discretion if you breach these Terms, engage in abusive behavior, or fail to comply with payment obligations. You may terminate your account at any time via your dashboard or by contacting support.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
Contact & Policy Updates
We may update these legal policies periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page will indicate when changes were made. Continued use of the service after updates constitutes acceptance of the revised terms.
Questions about our legal policies?
Please contact our legal & compliance team at legal@sitemap.xml or through your account support portal.