Find answers, guides, and support for all your cleaning needs.
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Quick access to the information you need most.
How to book, reschedule, or cancel your cleaning appointments.
Transparent breakdowns of our service packages and additional costs.
What to do before we arrive to ensure a smooth and thorough clean.
Our commitment to green products, pet safety, and allergy-friendly cleaning.
Accepted payment methods, invoices, refunds, and subscription billing.
Reach our customer care team via phone, email, or live chat.
Quick answers to common questions from our clients.
You can book directly through our website, call our support line, or use the SparkleClean app. Select your preferred service, pick a date/time, and checkout securely. Confirmation emails are sent instantly.
Yes! You can reschedule or cancel up to 24 hours before your booked slot at no charge. Cancellations within 24 hours may incur a small fee. Use your client portal or contact support.
Absolutely. We use EPA-certified, non-toxic, and biodegradable products. All cleaners are rigorously tested to be safe for families, pets, and individuals with sensitivities.
Yes. Every SparkleClean Pro technician is fully vetted, background-checked, professionally trained, and covered under our comprehensive liability and workers' compensation insurance.
We accept all major credit/debit cards, PayPal, and bank transfers. Payments are processed securely after service completion. Digital receipts and invoices are emailed automatically.
We offer a 100% satisfaction guarantee. If anything is missed, contact us within 24 hours and we'll send a team back to touch it up at no additional cost. Your peace of mind is our priority.
Download guides and checklists to keep your home spotless between visits.
Our support team is available 7 days a week. Choose your preferred contact method or submit a ticket below.