Privacy Policy

1. Introduction

Welcome to SparkleClean Pro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book our cleaning services, or communicate with us. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

• Personal Information: Name, email address, phone number, home address, and payment details.
• Service Details: Cleaning preferences, access instructions, property specifics, and scheduling information.
• Technical Data: IP address, browser type, device information, and browsing activity on our website.
• Communication Data: Records of your emails, calls, and support interactions with our team.

3. How We Use Your Information

We use the collected information to:

• Process and manage your cleaning service bookings and payments.
• Communicate service updates, scheduling confirmations, and promotional offers (with your consent).
• Assign trained cleaning professionals to your appointments.
• Improve our website, services, and customer experience.
• Comply with legal obligations and resolve disputes.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party partners for payment processing, scheduling software, and cloud storage.
• Legal Requirements: When required by law, court order, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access controls. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of your data in a portable format.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or via email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: