Accessibility Statement
StarWave Entertainment is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to information and services.
Our Commitment
We recognize that the internet is an essential resource, and we are dedicated to providing barrier-free access to our digital content, platforms, and entertainment experiences. Our goal is to make all websites, applications, and digital services operated by StarWave Entertainment accessible to users of all abilities.
Standards Compliance
StarWave Entertainment strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These guidelines cover a wide range of recommendations for making web content accessible, including:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
- Operable: User interface components and navigation must be operable.
- Understandable: Information and the operation of the user interface must be understandable.
- Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.
Accessibility Features & Accommodations
To support users with diverse needs, our digital platforms include the following accessibility features:
- Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard alone (Tab, Enter, Arrow keys, Escape).
- Screen Reader Compatibility: Proper semantic HTML, ARIA landmarks, and labels ensure compatibility with JAWS, NVDA, VoiceOver, and other assistive technologies.
- Alternative Text: Meaningful images include descriptive alt text, while decorative images are programmatically hidden.
- Captions & Transcripts: All video and audio content include synchronized captions, subtitles, and written transcripts.
- Text Scalers: Content reflows gracefully when text is resized up to 200% without loss of functionality.
- High Contrast & Color Support: Interface respects system preferences for reduced motion and high contrast modes.
- Clear Focus Indicators: Visible, high-contrast focus rings guide keyboard users through interactive elements.
Known Limitations & Continuous Improvement
Despite our best efforts, there may be some limitations to portions of the content or products on our website. We are actively working to resolve these issues:
- Some third-party embedded content or legacy archived materials may not yet fully meet WCAG 2.2 standards.
- Occasional third-party widgets or partner integrations are under review for full accessibility compliance.
If you encounter an accessibility barrier on our site or digital platforms, please contact us using the information provided below. We are committed to addressing your concerns and improving the accessibility of our services.
Report an Accessibility Issue
We welcome your feedback and suggestions for improving the accessibility of our digital services. Please provide details about the location of the issue, what accessibility standard is not being met, and what impact it has on your experience.
Accessibility Team
Email: accessibility@starwave.com
Phone: +1 (555) 123-4567
Hours: Monday–Friday, 9AM–5PM PST
Accessibility Coordinator
Name: Jordan Reyes
Title: Director of Digital Inclusion
Email: jordan.reyes@starwave.com
We aim to acknowledge your request within 2 business days and provide a detailed response within 5 business days. If you require an alternative format of our content, please specify your preferred format when contacting us.
Additional Support
If you need help navigating our site or require assistance accessing specific entertainment content, our support team is available to provide guidance or alternative access methods.
General Support: support@starwave.com | +1 (555) 987-6543
Last Updated: November 2024