Cookie Policy
Last Updated:
1. Introduction
This Cookie Policy explains how StarWave Entertainment ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our websites, use our streaming platforms, attend our events, or interact with our digital services. By continuing to use our services, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a personalized experience, and generate reporting information. Cookies may be "persistent" (remaining on your device until deleted or expiring) or "session" (deleted when you close your browser).
3. Types of Cookies We Use
We use the following categories of cookies on our entertainment platforms and websites:
| Cookie Type | Purpose | Example |
|---|---|---|
| Essential | Required for core platform functionality, authentication, and security. Cannot be disabled. | Session tokens, CSRF protection, login state |
| Functional | Remember user preferences like video quality, subtitles, language, and playback settings. | Player preferences, regional content locks |
| Analytics | Help us understand how visitors interact with our content, improving streaming performance and UX. | Watch time metrics, drop-off points, device stats |
| Marketing | Used to deliver relevant promotional content for upcoming films, events, and shows across platforms. | Retargeting pixels, campaign tracking |
4. How We Use Cookies
StarWave Entertainment utilizes cookies to:
- Maintain your authentication state securely across our streaming and ticketing platforms.
- Remember your playback progress, volume settings, and content preferences.
- Analyze audience engagement to improve recommendation algorithms and content curation.
- Prevent fraudulent activity and protect account security.
- Deliver targeted advertisements for upcoming releases, live events, and premium subscriptions.
- Measure the effectiveness of our marketing campaigns and promotional campaigns.
5. Third-Party Cookies
We partner with trusted third-party providers to deliver certain features and services. These providers may set their own cookies. We do not control these cookies and recommend reviewing their respective privacy and cookie policies. Common third parties include:
- Analytics Partners: Google Analytics, Adobe Analytics, and custom telemetry services.
- Advertising Networks: Meta, Google Ads, The Trade Desk, and programmatic partners.
- Content Delivery & Streaming: CDN providers that use cookies for caching and performance optimization.
- Payment & Ticketing Processors: Secure checkout systems that require session cookies.
Note: StarWave Entertainment does not sell user data. Third-party cookies are governed by their own policies, and you may opt out of many tracking technologies through industry-standard mechanisms.
6. Managing Your Cookie Preferences
You have full control over how cookies are used on our platforms. You can manage your preferences through:
- Cookie Consent Banner: When you first visit our site, you'll be presented with options to accept, decline, or customize cookie categories.
- Account Settings: Logged-in users can adjust analytics and marketing preferences in Profile → Privacy & Data.
- Browser Controls: Most browsers allow you to block, delete, or limit cookies via settings. Note that disabling essential cookies may impair site functionality.
- Industry Opt-Out Tools: Digital Advertising Alliance (DAA) | Your Online Choices (EU)
7. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our business practices. Material changes will be communicated via on-screen notice, email to registered users, or a prominent banner on our homepage. The "Last Updated" date at the top of this page will reflect the most recent revision.
8. Contact Us
If you have questions about our use of cookies, data processing practices, or wish to exercise your rights under applicable privacy laws, please contact our Data Protection Team:
StarWave Entertainment
📍 1200 Creative Blvd, Suite 400, Los Angeles, CA 90028
📧 privacy@starwaveent.com
📞 +1 (555) 123-4567
⏰ Mon–Fri, 9:00 AM – 6:00 PM PST