1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites function more efficiently, provide a personalized experience, and deliver information to the site operators. Cookies can be "persistent" (remaining on your device for a set period) or "session" cookies (deleted when you close your browser).
We also use other tracking technologies such as web beacons, pixels, and local storage, which function similarly to cookies. For simplicity, this policy refers to all such technologies collectively as "cookies."
2 How We Use Cookies on Our Website
Terroir Cocoa uses cookies to enhance your browsing experience, understand how visitors interact with our site, and improve our services. Specifically, we use cookies to:
- Ensure our website functions properly and securely (e.g., maintaining your shopping cart, keeping you logged in).
- Remember your preferences and settings (e.g., language, regional shipping options).
- Analyze website traffic and usage patterns to optimize our content and layout.
- Deliver relevant content and promotional offers aligned with your interests.
- Measure the effectiveness of our marketing campaigns and advertising efforts.
3 Types of Cookies We Use
We categorize the cookies we use based on their purpose and necessity. Below is a detailed breakdown:
| Cookie Category | Purpose | Duration | Can You Disable? |
|---|---|---|---|
| Strictly Necessary | Essential for core website functionality, such as security, network management, and shopping cart operations. These do not require consent. | Session to 1 Year | No |
| Performance & Analytics | Help us understand how visitors navigate our site by collecting anonymous data on page views, error logs, and traffic sources. | Up to 2 Years | Yes |
| Functional | Enable enhanced personalization, such as remembering your preferred language or region, and video playback settings. | Up to 1 Year | Yes |
| Advertising & Marketing | Used to deliver relevant ads, track campaign performance, and prevent you from seeing the same ad repeatedly. | Up to 13 Months | Yes |
Please Note: Disabling non-essential cookies may affect certain features of our website, such as personalized recommendations or saved preferences.
4 Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. These third parties include:
- Analytics Providers: We use tools like Google Analytics to track site performance. These companies collect information on how you use our website.
- Social Media Platforms: If you interact with our social media sharing buttons or embedded content, platforms like Instagram, Facebook, or YouTube may set cookies.
- Payment Processors: Secure checkout services may use cookies to facilitate safe transactions and fraud prevention.
- Advertising Networks: Partners may use cookies to serve ads based on your browsing habits across the web.
These third parties have their own privacy and cookie policies, which we do not control. We encourage you to review their respective policies for more information on how they handle your data.
5 How to Manage or Disable Cookies
You have full control over the cookies used on our website. You can manage your preferences at any time through the following methods:
- Cookie Preference Center: Click the "Cookie Settings" link located in the footer of our website to update your consent preferences.
- Browser Settings: Most web browsers allow you to control cookies through their settings menu. You can typically find these options under "Privacy," "Security," or "Preferences." Common browsers include Chrome, Firefox, Safari, and Edge.
- Opt-Out Tools: You may use browser extensions or privacy tools (e.g., Privacy Badger, Ghostery) to block tracking cookies.
Important: Please be aware that blocking or deleting cookies may impair the functionality of our website. Certain features, such as online shopping or account management, may not work properly without essential cookies enabled.
6 Updates to This Cookie Policy
As our website evolves and new technologies emerge, we may need to update this Cookie Policy. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
Significant changes may also be communicated via email or a prominent notice on our homepage.
7 Contact Us
If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please do not hesitate to reach out to our dedicated privacy team:
- Email: privacy@terroircocoa.com
- Mailing Address: Terroir Cocoa, Attn: Privacy Officer, km 12 Napo Valley Road, Ecuador 170505
- Phone: +593 99 123 4567
Questions About Our Practices?
Our team is always here to help ensure your experience with Terroir Cocoa is safe, transparent, and delightful.
Get in Touch