Legal / Policies / Updates

Changes to This Policy

Last Updated: January 15, 2025 Version: 3.2 Effective: Upon Publication

At That Is A Q, we are committed to transparency and maintaining your trust. This document outlines how, when, and why we may update our policies, as well as your rights and options when changes occur.

1. How We Notify You of Changes

We will provide clear and timely notice whenever we make updates to this policy or related terms. Notifications will be delivered through one or more of the following channels:

  • Email Notification: Material changes will be communicated via email to the address associated with your account.
  • Website Banner & Notice: A prominent notice will appear on our homepage and relevant service pages for at least 30 days prior to the effective date.
  • In-App/In-Service Alerts: If applicable, users will see a confirmation prompt or notification within the platform upon next login.

Note: Minor corrections, clarifications, or administrative updates may take effect immediately without advance notice. These changes will not materially affect your rights or obligations.

2. Types of Changes We May Make

Policies may be updated for various reasons, including but not limited to:

  • Compliance with new or updated laws, regulations, or industry standards
  • Introduction of new features, services, or data practices
  • Enhancements to security, privacy, or user protections
  • Clarifications to improve readability and understanding

3. Effective Date & Continued Use

All material changes will specify an effective date, typically no less than 30 days from the date of notification. Your continued use of our services, products, or platform after the effective date constitutes your acceptance of the updated policy.

If you do not agree with the changes, you may discontinue use of our services prior to the effective date. Instructions for account closure or data export are available in our Support Documentation.

4. Your Rights & Options

4.1 Right to Access & Export

You may request a copy of your personal data or export your account information at any time through your dashboard or by contacting support.

4.2 Right to Opt-Out

Where legally permissible, you may opt out of non-essential data processing or communications via your account preferences or by contacting our privacy team.

4.3 Right to Discontinue

If a policy change no longer aligns with your expectations, you may terminate your account with immediate effect. We will process your request within 14 business days.


5. Questions & Contact

If you have questions about this policy, how changes are implemented, or your rights under applicable law, please reach out to our legal or compliance team. We are here to help.

Get in Touch

Our policy & compliance team responds within 2 business days.

Email: policy@thatisaq.com →