Children's Privacy Policy
Table of Contents
1. Introduction & Scope
That Is A Q ("we," "our," or "us") is committed to protecting the privacy and safety of children using our digital products, websites, and services. This Children's Privacy Policy supplements our general Privacy Policy and specifically addresses how we handle personal information from individuals under the age of 13 (or under 16 in jurisdictions with stricter regulations, such as the European Union under GDPR).
2. Information We Collect
We are designed to minimize data collection from minors. When children interact with our educational tools, creative platforms, or family-oriented features, we may only collect information that is directly provided by the child or parent, such as:
- Username, nickname, or display name
- Parent/guardian email address (for consent and account management)
- Content created or uploaded within child-safe environments
- Technical usage data (e.g., device type, browser type, session duration) required for functionality and safety
We do not collect sensitive information such as full legal names, home addresses, phone numbers, financial data, or precise location tracking from children.
3. How We Use Information
Information collected from children is used solely for the following purposes:
- Providing and maintaining access to age-appropriate features and content
- Verifying parental consent and managing family accounts
- Ensuring platform safety, security, and compliance with child protection standards
- Improving educational or creative functionality based on anonymous usage patterns
- Communicating with parents/guardians regarding account settings or policy updates
We never use children's data for behavioral advertising, targeted marketing, or profiling.
4. Parental Consent & Controls
Before collecting, using, or disclosing personal information from a child, we require verifiable parental consent. Parents and guardians have the right to:
- Review information collected from their child
- Delete or refuse further collection of their child's data
- Modify privacy settings and communication preferences
- Withdraw consent at any time
Consent requests are sent via email or secure account portal. We use industry-standard verification methods to ensure the requestor is a legitimate parent or guardian.
6. Data Security
We implement industry-standard technical and organizational measures to protect children's data, including encryption in transit and at rest, access controls, regular security audits, and employee training on child data handling. Despite our efforts, no online system is 100% secure. If we discover a breach affecting children's data, we will notify affected parents and relevant authorities in accordance with legal requirements.
7. Your Rights & Access
Depending on your jurisdiction, parents and children may have additional rights regarding personal data, including the right to access, correct, export, or request deletion of information. To exercise these rights or if you believe we have inadvertently collected data from a child without consent, please contact our Data Protection team using the information below.
8. Updates to This Policy
We may update this Children's Privacy Policy to reflect changes in technology, legal requirements, or our services. Material changes will be communicated directly to parents/guardians via email or prominent notices on our platform. The "Last Updated" date at the top of this page will reflect the current version.
9. Contact Us
If you have questions about this policy, wish to request access or deletion of a child's data, or need assistance with parental controls, please reach out:
- Email: privacy@thatisaq.com
- Subject Line: Children's Privacy Request
- Response Time: We aim to respond to all requests within 15 business days.
For urgent safety concerns, please contact our Trust & Safety team immediately at safety@thatisaq.com.