Office & Workshop
Mailing & Physical Address
1247 Oakwood Drive, Suite 4
Springfield, IL 62704
Phone Numbers
Office: (555) 123-4567
Estimates: (555) 123-4568
After-Hours: (555) 123-4599
Email Addresses
General: info@timbercraftpro.com
Estimates: quotes@timbercraftpro.com
Support: care@timbercraftpro.com
Business Hours
- Monday–Friday
- 7:00 AM – 6:00 PM
- Saturday
- 8:00 AM – 2:00 PM
- Sunday
- Closed
- Holidays
- Closed
Licensing & Insurance
State CRC #987654
Fully Bonded & Insured ($2M General Liability)
Workers' Compensation #WC-88421
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Key Contacts
Michael Rostova
Founder & Lead EstimatorHandles initial consultations, project scoping, and custom quote preparation.
Elena Wu
Project ManagerOversees active jobs, scheduling, material orders, and client communications.
Send Us a Message
📍 Service Coverage Area
We serve the greater Springfield metropolitan area and surrounding counties. Travel fees may apply for locations beyond 40 miles.
- Sangamon County
- Morgan County
- Cass County
- Mason County
- Mclean County
- Vermilion County
- Champaign County (Select Areas)
❓ Frequently Asked Questions
How quickly can I get an estimate?
On-site estimates are typically scheduled within 3–5 business days. Virtual quotes via photos/plans may be provided within 24–48 hours.
Do you offer emergency repairs?
Yes, structural or weather-related emergencies are prioritized. Call our after-hours line for urgent dispatch.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, certified checks, and structured payment plans for projects over $10,000.
Do I need to be present during installation?
Not necessarily, but we recommend being available for initial walkthroughs, material selections, and final sign-off.