At Webui, transparency is a core value. We collect information to deliver, maintain, and improve our design-to-code platform while respecting your privacy and complying with global data protection regulations.
1. Information You Provide Directly
We collect information you voluntarily submit when using our services:
- Account Details: Name, email address, password, and profile preferences during registration.
- Project & Design Data: Files, layouts, code exports, component configurations, and workspace settings you create or upload.
- Billing Information: Payment method details, invoices, and subscription preferences (processed securely via third-party payment providers).
- Support Communications: Messages, tickets, and feedback sent to our customer success team.
2. Information Collected Automatically
When you interact with Webui, certain data is gathered automatically to ensure platform functionality and security:
- Usage Analytics: Feature interactions, session duration, page views, and error logs.
- Device & Browser Info: IP address, operating system, browser type, screen resolution, and language settings.
- Performance Data: Load times, API response rates, and server health metrics.
- Security Logs: Login attempts, authentication events, and suspicious activity monitoring.
Note: We do not collect sensitive personal information such as government IDs, health data, financial account numbers, or biometric data unless explicitly required for identity verification in enterprise plans.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for authentication, session management, and security features.
- Analytics Cookies: Help us understand how users interact with the platform to improve performance.
- Preference Cookies: Remember your theme, language, and workspace settings.
- Marketing Cookies: Used only with explicit consent to deliver relevant content and measure campaign effectiveness.
You can manage or disable cookies through your browser settings or our in-app privacy controls.
4. How We Use Your Information
Your data is processed strictly for the following purposes:
- Providing, maintaining, and improving the Webui platform
- Processing transactions and managing subscriptions
- Communicating updates, security alerts, and support responses
- Personalizing your workspace and recommendations
- Detecting, preventing, and addressing technical issues or abuse
- Complying with legal obligations and enforcing terms of service
5. Data Security & Retention
We implement industry-standard safeguards to protect your information:
- AES-256 encryption for data at rest and TLS 1.3 for data in transit
- Role-based access controls and regular security audits
- Automated backups and disaster recovery protocols
We retain your data only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Account data is permanently deleted within 30 days of account closure or deletion requests.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- Access, export, or update your personal information
- Request deletion or restriction of data processing
- Opt out of marketing communications at any time
- Port your data to another service in standard formats
- Lodge a complaint with a supervisory authority
To exercise these rights, please use our privacy dashboard or contact our Data Protection Officer.
7. Contact Us
If you have questions about this policy or our data practices, we're here to help.
Privacy & Data Inquiries
Email: privacy@webui.io
Address: Webui Inc., 100 Innovation Drive, Suite 400, San Francisco, CA 94105, USA
DPO Contact: dpo@webui.io
✉ Send a Request