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Frequently Asked Questions

Quick answers to common questions about Webui.

How do I upgrade or downgrade my plan?
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Navigate to Settings → Billing → Change Plan. Changes take effect immediately for upgrades, or at the next billing cycle for downgrades. You'll receive an email confirmation with updated invoice details.
Where can I find my API keys?
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Go to Settings → Developers → API Keys. You can generate new keys, rotate existing ones, or set granular permissions. We recommend using environment variables to store keys securely.
How do I connect a custom domain?
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In your project dashboard, click Settings → Domains → Add Custom Domain. Enter your domain, verify ownership via DNS TXT record, and configure your CNAME to point to webui.host. SSL is provisioned automatically within 5 minutes.
What happens to my data if I cancel?
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Your account will move to a read-only state for 30 days after cancellation. You can export all your projects and data during this grace period. After 30 days, all data is permanently deleted from our servers in compliance with GDPR.
Do you offer student or non-profit discounts?
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Yes! We offer 50% off Professional plans for verified students and registered non-profits. Contact our sales team with your institution email or 501(c)(3) documentation to apply for your discount code.

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