Transparency matters. Stay informed about changes to our Privacy Policy, Terms of Service, Data Processing Agreements, and platform governance standards.
📅 Last Updated: November 12, 2025
📄 Total Policies: 6 Active
🔄 Update Frequency: Quarterly Review
Enhanced Data Retention & User Export Controls
NewPrivacyEffective: Dec 01, 2025
We're introducing granular data retention controls and one-click export features to give you full ownership of your workspace data. This update aligns with GDPR Art. 17 and CCPA data portability requirements.
Key Changes
Customizable retention periods for logs, audit trails, and user activity (30, 90, 180, 365 days)
New "Export All Data" endpoint in API v3 & dashboard settings
Automatic anonymization of PII after retention period expires
Clear user-facing notifications 7 days before data deletion
Service Level Agreement (SLA) & Uptime Guarantees
UpdatedTermsEffective: Nov 15, 2025
Our Pro and Enterprise plans now include enhanced uptime guarantees, structured compensation tiers, and clearer incident communication protocols during maintenance windows.
Key Changes
Uptime guarantee increased from 99.5% to 99.9% for Pro plans
New credit calculation formula based on actual downtime minutes
Mandatory 24-hour advance notice for planned maintenance
Real-time status dashboard integration for all tiers
We've revised our Data Processing Addendum to include updated subprocessor locations, encryption standards, and cross-border data transfer mechanisms (SCCs & TIA).
Key Changes
Added 4 new regional data centers (Frankfurt, Singapore, São Paulo, Toronto)
Updated subprocessor list with security audit certificates
Explicit consent workflow for cross-border data routing
SOC 2 Type II and ISO 27001 compliance documentation linked
Acceptable Use Policy & AI Model Guidelines
NewSecurityEffective: Sep 10, 2025
With the rollout of Admin AI features, we've established clear boundaries around model usage, prompt injection prevention, and prohibited content generation to maintain platform integrity.
Key Changes
Explicit prohibition of malicious prompt engineering & data exfiltration attempts
Rate limits and abuse detection for AI inference endpoints
Zero-retention mode for sensitive AI processing sessions
Updated enforcement actions for policy violations
💡 How We Communicate Changes
We maintain a commitment to transparency. Material changes to core policies require 30 days' notice via in-app banners, email, and this changelog. Non-material updates (typographical corrections, internal process improvements) may take effect immediately but are logged here for full traceability. For enterprise customers, dedicated legal counsel reviews are available upon request.