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Booking: BK-2025-84721
Service: Hair Salon — Premium Cut & Style
Date: July 15, 2025 at 2:30 PM
Reason: Schedule Conflict
Your booking has been successfully cancelled.
A confirmation email has been sent to your email address. Please keep your cancellation ID for your records.
Most bookings can be cancelled for free up to 24 hours before the scheduled time.
Refunds are typically processed within 5–7 business days to your original payment method.
You'll receive a cancellation confirmation email with all the details and your refund timeline.
BookEase offers free cancellation for most bookings up to 24 hours before the scheduled appointment time. Some premium services or last-minute bookings may have different policies, which will be clearly displayed during the booking process.
Refunds are typically processed within 5–7 business days after cancellation. The exact timeline may vary depending on your payment method and bank. Credit card refunds may take an additional 1–2 billing cycles to appear on your statement.
Yes! Instead of cancelling, you may be able to reschedule your booking to a different date or time. Visit your "My Bookings" page and select the reschedule option. Rescheduling is typically free and may offer more flexibility than cancellation.
Your booking reference is sent to your email address upon booking confirmation. Check your inbox (and spam folder) for emails from BookEase. If you still can't find it, contact our support team at support@bookease.com and we'll help you locate your booking.
Cancellations made within the free cancellation window (typically 24 hours before the appointment) have no fees. Late cancellations or no-shows may incur a small fee (usually 20–50% of the booking value) depending on the service provider's policy.
First, check your spam or junk mail folder. If you still don't see the email, you can contact our 24/7 support team or try cancelling again using your booking reference. We'll ensure your cancellation is processed and you'll receive a new confirmation.