Changes to Our Policies & Terms
Important Notice: This document summarizes key changes made to our Privacy Policy, Terms of Service, and Refund Policy. By continuing to use BrightMinds Tutoring services after the effective date, you acknowledge that you have reviewed and agree to these updates. Full policy documents remain available for your reference.
Summary of Changes
We are committed to transparency and ensuring your data is handled securely and responsibly. The following updates reflect improvements to our services, compliance with updated educational data protection standards, and enhanced user controls.
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Modified
Section 3.2 — Student Data Collection & Retention Clarified data retention periods for academic records, session recordings, and progress reports. Added explicit user controls for data export and deletion requests.
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Added
Section 5.1 — Parental/Guardian Consent Requirements New requirements for verifiable parental consent for users under 13, aligned with updated COPPA and state-level student privacy regulations.
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Modified
Section 7.4 — Third-Party Integrations Updated list of educational analytics partners and learning management system integrations. All third-party data sharing now requires explicit opt-in.
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Added
Section 9.0 — AI-Assisted Learning Tools New disclosure regarding the use of AI-driven study recommendations and progress analytics. User-generated content is not used to train public models.
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Modified
Refund Policy — Session Cancellation Window Extended free cancellation window from 12 to 24 hours before scheduled sessions. Improved clarity on prorated monthly plan refunds.
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Removed
Section 4.8 — Legacy Browser Support Clause Removed outdated compatibility statements for Internet Explorer 11 and unsupported browser versions. Services now optimized for modern web standards.
How to Review the Full Documents
The complete updated policies are available for your review. We strongly encourage parents, guardians, and students to read the full documents to understand your rights and our commitments.
Your Rights & Choices
You retain full control over your account and data. At any time, you may:
- Download a complete archive of your student records and session history
- Opt out of non-essential data analytics and personalization features
- Request correction or deletion of personal information (subject to legal retention requirements)
- Update communication preferences and notification settings
For users in the European Economic Area, California, and other jurisdictions with specific data privacy laws, additional rights and procedures are outlined in Section 11: Regional Privacy Rights of our Privacy Policy.
Questions About These Changes?
Our compliance and customer support teams are available to clarify any updates to our policies.