Plans Compare Add-Ons Payment Refund Policy Billing FAQ
โ— Active

Your Plan: Standard Monthly

4 sessions/month ยท Mathematics & Science

๐Ÿ“… Next billing: June 15, 2025 ๐Ÿ”– Invoice: #INV-2025-0612

Find Your Perfect Plan

Flexible plans designed for every student. All plans include a free trial session to get started.

Monthly
Annual Save 20%
๐ŸŒฑ
Starter
Perfect for occasional help
$39 /session
  • โœ“ 1-hour tutoring session
  • โœ“ Single subject focus
  • โœ“ Session recording (7 days)
  • โœ“ Standard practice materials
  • โœ“ Email support (48h response)
  • โœ• Progress reports
  • โœ• Priority scheduling
  • โœ• Exam prep packages
Start Free Trial
๐Ÿ‘‘
Premium
Intensive academic support
$249 /month
8 sessions per month ยท Save 20%
  • โœ“ 8 ร— 1-hour sessions/month
  • โœ“ Unlimited subjects
  • โœ“ All recordings & resources
  • โœ“ Custom curriculum design
  • โœ“ Weekly progress reports
  • โœ“ 24/7 priority chat support
  • โœ“ Full exam prep packages
  • โœ“ College admissions support
Start Free Trial

๐Ÿ”’ All plans include a 7-day free trial ยท No credit card required to start ยท Cancel anytime

Compare All Features

A side-by-side look at what each plan offers so you can make the best choice.

Feature Starter Standard Premium
Session Details
Sessions per month Pay per use 4 sessions 8 sessions
Session length 1 hour 1 hour 1 hour (extendable)
Subjects included 1 Up to 2 Unlimited
Same tutor each session Best effort โœ“ โœ“
Learning Resources
Session recordings 7 days access Unlimited Unlimited
Practice materials Standard library Custom + library Custom + full library
Custom curriculum โœ• โœ• โœ“
Exam prep packages โœ• โœ• โœ“
Support & Reporting
Progress reports โœ• Monthly Weekly
Parent dashboard โœ• โœ“ โœ“
Support response time 48 hours 12 hours 24/7 priority
Tutor switching โœ“ โœ“ โœ“
Special Programs
SAT/ACT Prep +$15/session +$10/session Included
College admissions โœ• โœ• โœ“
Homeschool support โœ• โœ“ โœ“

Enhance Your Plan

Add extra features to any plan to customize your tutoring experience.

๐Ÿ“
Extra Sessions
Add additional tutoring sessions beyond your plan's monthly allowance. Same tutor, same quality.
$35 /session
๐Ÿ“Š
Test Prep Pack
Comprehensive SAT/ACT/AP exam preparation materials, practice tests, and strategy guides.
$49 /month
๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง
Family Multi-Seat
Add another student to your account at a discounted rate. Perfect for siblings.
$79 /month
๐Ÿ“š
Extended Materials
Access to our premium library of 10,000+ practice problems, video lessons, and workbooks.
$19 /month
โฐ
Flexible Scheduling
Cancel or reschedule with just 4 hours notice instead of 24. Weekend priority booking included.
$15 /month
๐ŸŽฏ
Intensive Bootcamp
3-day intensive session blocks before major exams. Includes personalized study schedule.
$199 /bootcamp

Secure & Flexible Payments

We accept all major payment methods. All transactions are encrypted and PCI DSS compliant.

๐Ÿ’ณ Visa
๐Ÿ’ณ Mastercard
๐Ÿ’ณ Amex
๐Ÿ…ฟ๏ธ PayPal
๐ŸŽ Apple Pay
๐Ÿฆ Bank Transfer
๐Ÿ”’ 256-bit SSL encryption ยท PCI DSS compliant ยท No data stored on our servers

Refund & Cancellation Policy

We want you to feel confident in your investment. Here's what you need to know.

๐Ÿ”„ Money-Back Guarantee

We offer a 100% money-back guarantee on your first paid session. If you're not satisfied with the quality of tutoring, we'll refund your payment in full โ€” no questions asked.

๐Ÿ’ก First session guarantee: If your first paid session doesn't meet expectations, get a full refund within 48 hours.

๐Ÿ“… Cancellation Policy

You can cancel your subscription at any time. Here's how it works:

  • โ€ข Monthly plans: Cancel anytime with 7 days' notice. No further charges will be applied.
  • โ€ข Annual plans: Cancel anytime with 30 days' notice. Pro-rated refund available for unused months.
  • โ€ข Session rescheduling: Free rescheduling with 24 hours' notice (4 hours with Flexible Scheduling add-on).
  • โ€ข Session cancellation: Sessions cancelled with less than 24 hours' notice may incur a 50% fee.

๐Ÿ’ฐ Refund Process

All refunds are processed within 5-7 business days to your original payment method. For annual plan pro-rated refunds, please contact our billing team at billing@brightminds.com.

  • โ€ข Credit card refunds appear within 5-7 business days
  • โ€ข PayPal refunds process within 3-5 business days
  • โ€ข Bank transfers may take up to 10 business days

Billing Questions? We've Got Answers

Common questions about pricing, billing, payments, and account management.

How does the free trial work? +
Your free trial gives you access to one full tutoring session at no cost โ€” no credit card required. During the trial, you'll be matched with a tutor and experience a complete session. After the trial, you can choose any plan or continue with pay-per-session pricing.
Can I switch plans mid-month? +
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged a pro-rated amount for the remainder of your billing cycle. When downgrading, the price difference will be credited to your account for future billing cycles.
What happens if I miss a session? +
If you cancel with 24+ hours notice, the session is fully rescheduled at no charge. Sessions cancelled with less than 24 hours' notice count as used sessions. If you miss without notice, the session is considered used. Premium plan members can reschedule with just 4 hours' notice.
Are unused sessions carried over? +
Unused sessions from your monthly plan roll over to the next month, up to a maximum of 2 additional sessions. For example, if your Standard plan includes 4 sessions and you use 2, you'll have 6 sessions available the next month. This encourages flexible scheduling.
Can I get an invoice for my billing department? +
Absolutely. All invoices are available in your account dashboard and can be downloaded as PDF. You can also set up automatic invoice delivery to a company email address. For organizations and schools, we offer net-30 payment terms and custom invoicing.
Do you offer discounts for schools or groups? +
Yes! We offer special pricing for schools, homeschool co-ops, and groups of 5+ students. Volume discounts range from 10-30% depending on group size. Contact our partnerships team at partnerships@brightminds.com for a custom quote.
How do I update my payment method? +
You can update your payment method anytime from your account dashboard under Settings โ†’ Billing โ†’ Payment Methods. Changes take effect immediately and will apply to your next billing cycle. We never store your full card number on our servers.
Is there a contract or commitment period? +
No long-term contracts! Monthly plans can be cancelled with 7 days' notice. Annual plans require 30 days' notice but offer 20% savings compared to monthly billing. The only "commitment" is the annual billing cycle if you choose that option.

Ready to Boost Your Grades?

Start your free trial today and experience the BrightMinds difference. No credit card needed.