Your Journey to Academic Success Starts Here

Follow these simple steps to get set up, meet your tutor, and make the most of your learning experience. We're here to support you every step of the way.

📋 Onboarding Progress
0% Complete

How to Get Started

We've streamlined the onboarding process so you can focus on what matters: learning and growing.

1

Create Your Profile

Complete your student or parent profile with academic goals, current grades, and preferred subjects.

2

Take the Placement Quiz

A quick, adaptive assessment helps us match you with a tutor at your exact skill level.

3

Meet Your Tutor

Review your matched tutor's bio, credentials, and availability. Schedule your introductory call.

4

First Session & Plan

Your tutor will review your goals, set a custom roadmap, and begin your first interactive lesson.

Complete These Steps

Check off each item as you go. Your progress saves automatically in your browser.

Create and verify your account Go →
Add payment method or select scholarship Set Up →
Complete the subject placement quiz Start Quiz →
Test your device, webcam, and microphone Test Now →
Schedule your first introductory session Book →
Read the Student & Parent Handbook Read →

Everything You Need

Download guides, watch setup videos, and familiarize yourself with our platform tools.

📘

Student Handbook

Platform navigation, session etiquette, progress tracking, and communication guidelines.

Download PDF →
💻

Tech Setup Guide

Browser requirements, audio/video troubleshooting, virtual classroom features, and offline access.

View Guide →
📅

Scheduling & Rescheduling

How to book sessions, manage your calendar, request tutor swaps, and handle cancellations.

Learn More →
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Parent Portal Overview

Access progress reports, attendance logs, messaging tutors, and managing billing preferences.

Access Portal →

Getting Started FAQ

Quick answers to help you navigate your first week with BrightMinds.

How long does the setup process take? +
Most students complete the onboarding steps in 15–20 minutes. The placement quiz takes about 10 minutes, and scheduling your first session can be done instantly once matched.
Can parents and students share an account? +
Yes! Create one primary account and add the student as a linked profile. Parents get full access to progress reports, messaging, and billing, while students access lessons and practice materials.
What if my child's internet connection is unstable? +
Our virtual classroom auto-adjusts video quality for low bandwidth. You can also switch to audio-only mode, download lesson materials ahead of time, or request an in-person tutor if available in your area.
How soon after signing up can I start learning? +
Immediately! Once your profile is set up and payment is verified, you can book your first session. Many students start within 24 hours. Tutors are available 7 days a week.

Ready for Your First Session?

Your personalized learning journey is just one click away. Book a free introductory session and meet your matched tutor today.

📅 Book Free Intro Session 💬 Chat with Support