Transparent, chronological records of all changes to CloudNexus terms, privacy policies, compliance certifications, and service-level agreements.
We've updated our Data Processing Addendum and expanded EU data residency options to ensure full compliance with the EU AI Act and updated GDPR guidelines. Customers can now explicitly pin workloads to specific EU jurisdictions via the dashboard.
Our Infrastructure SLA has been revised to clarify maintenance window exclusions and introduce tiered service credits for extended outages. The uptime guarantee remains 99.999%, with improved reporting transparency.
CloudNexus has successfully completed annual SOC 2 Type II audits and renewed ISO 27001:2022 certification. Full compliance reports are now available in the Trust Center for verified enterprise customers.
Updates to Section 4.2 regarding fair-use API rate limits, automated scraping restrictions, and resource abuse definitions. Non-compliance may trigger temporary throttling or account review.
We've simplified our consent mechanisms and introduced granular telemetry opt-outs for dashboard analytics. Third-party analytics now process data exclusively within our secure boundary.
Enhanced data subject request workflows for California residents. New self-service portal features allow account deletion, data export, and opt-out of data sharing without support ticket submission.