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Have a question, feedback, or partnership inquiry? We'd love to hear from you. Our team typically responds within 24 hours.

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For general inquiries & support

hello@connecthub.io
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Available 24/7 for Pro & Enterprise users

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Headquarters

1200 Tech Plaza, Suite 400
San Francisco, CA 94105

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Frequently Asked Questions

Quick answers to common questions before you reach out.

Our support team aims to respond to all inquiries within 24 hours during business days. Pro and Enterprise users receive priority support with a guaranteed 4-hour response time via live chat or email.

Yes! API access is included in our Enterprise plan. You can build custom integrations, sync data with your CRM, or automate workflows. Contact our partnerships team for sandbox credentials and documentation.

Absolutely. We provide dedicated migration specialists for groups with 500+ members. They'll help transfer posts, members, and media with zero downtime. Reach out via the partnership form above to schedule a free consultation.

For urgent security or platform-outage issues, Enterprise clients have a direct hotline. All other users can submit a "High Priority" ticket via this form, and our escalation team will follow up immediately.