1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an application. They help us remember your preferences, understand how you use ConnectHub, and deliver a seamless, personalized experience.
We use both first-party cookies (set directly by ConnectHub) and third-party cookies (set by our trusted partners) to ensure our platform functions securely and efficiently.
2. Types of Cookies We Use
We categorize cookies based on their function and necessity. You can control non-essential cookies through your account settings or browser preferences.
Disabling non-essential cookies may limit certain features like personalized feeds, saved preferences, or targeted support resources.
3. Third-Party Cookies
We partner with trusted analytics and security providers to monitor platform health and prevent fraud. These partners operate under strict data processing agreements and are prohibited from using your information for unrelated purposes.
Common third-party services include:
- Analytics: Plausible Analytics, Hotjar
- Security & Fraud Prevention: Cloudflare, Datadog
- Content Delivery: Cloudflare CDN, Fastly
- Embeds & Integrations: YouTube, Vimeo (when explicitly enabled by users)
We do not control cookies set by these providers. Please refer to their respective privacy and cookie policies for detailed information.
4. Managing Your Cookie Preferences
You have full control over how cookies are used on ConnectHub. You can adjust your settings at any time:
- Account Settings: Navigate to Settings → Privacy & Security → Cookie Preferences to toggle categories on or off.
- Browser Controls: Most browsers allow you to block, delete, or manage cookies via their privacy settings. Note that blocking essential cookies may break platform functionality.
- Ad Preferences: Visit Your Ad Choices to opt out of personalized advertising across platforms.
- Cookie Banner: On your first visit, you can accept all, reject non-essentials, or customize preferences directly.
Changes take effect immediately for future sessions. Existing cookies will expire according to their defined lifespan.
5. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, regulations, or our business practices. Material changes will be communicated via in-app notifications, email, or prominent banners on our platform.
The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of ConnectHub after changes constitutes acceptance of the updated policy.
6. Contact Us
If you have questions about our use of cookies, data processing practices, or wish to exercise your privacy rights, please reach out:
- Email: privacy@connecthub.com
- Data Protection Officer: dpo@connecthub.com
- Support Portal: Help Center → Privacy & Security
- Mail: ConnectHub Inc., 100 Innovation Drive, Suite 400, San Francisco, CA 94105, USA
We respond to all privacy-related inquiries within 5 business days.