Contact Compliance Team

What We Cover

Compliance Inquiry Categories

Select the area that best matches your concern, or submit a general inquiry and we'll route it to the right specialist.

📋

FDA Compliance

Questions about FDA food-contact material regulations, 21 CFR compliance, and food-grade certifications.

🌿

Environmental Regulations

Biodegradability claims, compostability certifications (ASTM D6400/D6868), and plastic regulation compliance.

🧪

Product Testing & Safety

Migration testing, heavy metal screening, thermal performance validation, and third-party lab reports.

📄

Certifications & Documentation

ISO 9001, BPA-free verification, PEFC/FSC paper sourcing certificates, and supplier declarations.

🌍

International Standards

EU Regulation 1935/2004, LFGB (Germany), Food Contact (S) 2023 (Singapore), and other regional standards.

🏷️

Labeling & Claims

Product labeling requirements, marketing claim substantiation, recycling symbols, and disposal instructions.

Submit a Compliance Inquiry

Fill out the form below and our compliance team will respond within 1–2 business days.

First Name *

Last Name *

Work Email *

Phone Number

Company Name *

Inquiry Category *

📞 Direct Contact

📧

Email

compliance@cupsource.com

📱

Phone

+1 (800) 555-1234

Mon–Fri, 8:00 AM – 6:00 PM EST

💬

Secure Portal

Upload documentation via our secure compliance portal.

👥 Compliance Team

👨‍💼

James Whitfield

VP of Regulatory Compliance

👩‍🔬

Dr. Maria Santos

Senior Product Safety Analyst

👨‍💻

Robert Chen

Environmental Compliance Officer

⏱️ Response Times

📨

Standard Inquiry

1–2 business days

⚡

Urgent / Audit-Related

Same business day

🔬

Product Testing Reports

3–5 business days

Certifications

Our Compliance Credentials

All Cup Source products meet or exceed applicable regulatory standards. Request full documentation from our team.

🏛️

FDA Compliant

21 CFR food-contact compliance for all products

🌱

ASTM D6400

Compostable product standard certification

✅

ISO 9001:2015

Quality management system certified

🚫

BPA-Free

Verified free of BPA, phthalates, and PVC

🌲

FSC / PEFC

Responsibly sourced paper and board materials

🇪🇺

EU 1935/2004

European food-contact material regulation

FAQ

Frequently Asked Compliance Questions

Quick answers to common regulatory inquiries. Need more detail? Submit an inquiry above.

Yes. All Cup Source paper cups, PET cups, and food-contact products comply with FDA 21 CFR regulations. We provide a Food Contact Substance (FCS) declaration and compliance certificate with every order upon request. Our materials undergo regular third-party testing to ensure ongoing compliance.

Absolutely. We maintain current test reports from accredited laboratories (ISO 17025) for all product lines, including migration testing, heavy metal analysis, thermal performance, and compostability verification. You can request specific reports by selecting "Product Testing & Safety" in the inquiry form above, and our team will send the relevant documentation within 3–5 business days.

Our compostable products are certified to ASTM D6400 (industrial compostability) and ASTM D6868 (compostable plastics) standards. We also offer products certified by BPI (Biodegradable Products Institute). Please note that industrial composting facilities are required — these products do not break down effectively in home compost or landfills. Contact our team for certification copies and disposal guidance.

Yes. Our products intended for the European market comply with EU Regulation 1935/2004 on materials and articles intended to come into contact with food, as well as relevant specific regulations for plastics (EU 10/2011) and paper/board (EU 2023/2006). We provide a Declaration of Compliance and Good Manufacturing Practice (GMP) statement for EU-bound shipments.

Certificates of Analysis are available for all bulk orders. You can request a CoA through this compliance form (select "Certifications & Documentation"), or your dedicated account manager can arrange CoA provision on a per-shipment basis. CoAs include batch-specific test results for key quality and safety parameters.

Yes, we regularly support client regulatory audits. Our compliance team can provide supplier questionnaires, material safety data sheets (MSDS/SDS), chain-of-custody documentation, and facility audit reports. For time-sensitive audit support, please contact us directly at compliance@cupsource.com or call +1 (800) 555-1234 and mention "audit support" for expedited handling.

Contact Our Compliance Team