Technical & API Requirements
For automated ordering, inventory sync, and real-time tracking, our REST API requires HTTPS, OAuth 2.0 authentication, and JSON payloads.
| Parameter | Requirement | Notes |
|---|---|---|
| Base URL | https://api.cupsource.com/v2 | Production endpoint |
| Authentication | Bearer Token (OAuth 2.0) | Scopes: orders:read, inventory:write |
| Rate Limit | 120 req/min | 429 returned on exceed |
| Webhooks | Optional | Event: order.status_updated |
"endpoint": "POST /orders",
"headers": { "Authorization": "Bearer <token>" },
"body": {
"product_sku": "CS-PAPER-12OZ",
"quantity": 5000,
"shipping_address": { ... },
"custom_print": false
}
}
Order & Fulfillment Requirements
Standard wholesale terms, minimums, and shipping parameters for domestic and international clients.
Order Minimums
- Standard Paper Cups: 2,000 units / SKU
- Custom Branded: 5,000 units / SKU
- Lids & Sleeves: 5,000 units / SKU
- Test Orders: Available (up to 500 units)
Lead Times & Shipping
- Stock Items: 2–3 business days
- Custom Printing: 10–14 business days
- Shipping: FOB Origin / DDP available
- Freight: Palletized (48x40x48 max)
| Payment Method | Terms | Notes |
|---|---|---|
| Net 30 / Net 60 | Approved accounts only | Credit application required |
| Wire / ACH | Due on invoice | Preferred for international |
| Portal Credit Card | Immediate processing | 2.9% processing fee applies |
Custom Branding & Print Guidelines
High-resolution offset and digital printing requires precise color matching, bleed, and dieline alignment.
Color & Resolution
- Mode: CMYK (Pantone matching available +$0.04/unit)
- Resolution: 300 DPI minimum at print size
- Bleed: 0.125" on all edges
- Safe Zone: Keep text/logos 0.25" from cut line
Print Specifications
- Max Colors: 4 (standard) / 6 (premium)
- Finishes: Matte, Gloss, Soft-Touch, Embossed
- Registration: Automated with ±0.5mm tolerance
- Proofing: Digital proof ($0) → Wet proof ($75)
File & Asset Requirements
Accepted formats, naming conventions, and upload procedures for artwork and shipping documentation.
| Asset Type | Accepted Formats | Max Size |
|---|---|---|
| Print Artwork | PDF, AI, PSD, EPS, TIFF | 50 MB |
| Preview/Preview Mockups | PNG, JPG, SVG | 10 MB |
| PO / Invoice Docs | PDF, XLSX, CSV | 25 MB |
| Compliance Certs | PDF (scanned signed) | 15 MB |
Naming Convention: COMPANY_SKU_VERSION_DATE.ext
Example: BrewBean_CS12oz_v2_20250612.pdf
Compliance & Safety Standards
All Cup Source products meet or exceed regional food-contact and environmental regulations. Certificates of Analysis (CoA) are provided per batch.
Food Safety
- FDA 21 CFR § 176.170 (Coatings & Adhesives)
- LFGB (Germany) / EU 10/2011 compliant
- Proposition 65 tested & certified
- BPA-Free, PVC-Free, Phthalate-Free
Sustainability & Materials
- FSC® 100% Certified Fibers
- BPI Compostable (ASTM D6400 / EN13432)
- Curbside Recyclable (where available)
- Carbon-Neutral Shipping Option
Need Custom Specifications?
Our product engineers can develop bespoke dielines, material blends, and packaging formats for your brand.
Schedule a Consultation →