Browse our resources below or reach out to our dedicated support team. We typically respond within 2 business hours.
✉️ support@cupsource.comStandard domestic shipping takes 3–5 business days. Express (1–2 day) and overnight options are available at checkout. International shipments typically arrive within 7–12 business days depending on customs.
Yes! We provide complimentary sample kits for wholesale and custom printing clients. Simply email support@cupsource.com with your product interests and shipping address.
Most of our paper and PLA-based products are commercially compostable. We clearly label each product with disposal guidelines. We also offer 100% recyclable PET and kraft paper options.
If your order hasn't shipped yet, you can update it directly from your account dashboard or by emailing support@cupsource.com with your order number within 2 hours of purchase.
We accept vector files (AI, EPS, SVG) for best print quality. High-resolution PDF, PNG, or PSD files (300 DPI minimum) are also acceptable. Our design team will review your artwork and send a proof within 24 hours.
Our team is ready to assist with orders, custom quotes, or technical questions. We aim to reply within 2 business hours.