1. Introduction
At Dictionary, we are committed to protecting your privacy and providing a transparent, secure experience. This Cookies & Tracking Policy explains how we use cookies and similar tracking technologies when you visit our websites, use our mobile applications, or interact with our digital services.
By using our services, you consent to the use of cookies and tracking technologies as described in this policy. If you do not consent, please adjust your browser settings or use the cookie management tools provided before using our services.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide information to the site owners about how visitors interact with the site.
Similar tracking technologies include web beacons, clear GIFs, pixels, SDKs, and local storage. These technologies work in conjunction with cookies to collect usage data, measure campaign effectiveness, and improve your overall experience.
3. How We Use Cookies & Tracking Technologies
We use cookies and tracking technologies to:
- Ensure core functionality: Keep you logged in, remember your language and region preferences, and secure your account against unauthorized access.
- Improve site performance: Analyze how users navigate our site, identify technical errors, and optimize loading speeds.
- Personalize content: Deliver relevant search results, word recommendations, and tailored learning paths based on your activity.
- Communicate effectively: Send transactional emails, account notifications, and (with your explicit consent) marketing communications.
- Comply with regulations: Verify age, location, and consent preferences in accordance with applicable data protection laws.
4. Types of Cookies We Use
Note: We categorize cookies based on their purpose and whether your prior consent is required under applicable law.
4.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our services. They enable features like authentication, security, session management, and load balancing. They cannot be disabled and are set only in response to actions made by you, such as setting privacy preferences or logging in.
4.2 Performance & Analytics Cookies
These help us understand how visitors interact with our website by collecting anonymous information about page views, click patterns, and error rates. This data is used to improve site performance and user experience. We use industry-standard tools like Google Analytics and Mixpanel for this purpose.
4.3 Functional Cookies
These allow our services to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. They may also be used to provide services you have explicitly asked for, such as participating in a community forum or saving a custom word list.
4.4 Advertising & Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. Your explicit consent is required before these are activated.
5. Third-Party Cookies & Tracking
We partner with trusted third-party service providers to deliver advertising, analytics, security, and customer support integrations. These partners may place their own cookies on your device when you visit our site or use our services. Examples include:
- Advertising Partners: Meta, Google Ads, The Trade Desk
- Analytics Providers: Google Analytics, Amplitude, Hotjar
- CDN & Security: Cloudflare, Akamai, reCAPTCHA
- Customer Support & CRM: Intercom, Salesforce, Zendesk
These third parties operate under their own privacy and cookie policies. We encourage you to review those policies and opt out directly if desired. We do not control third-party cookies and are not responsible for their data practices.
6. Managing Your Cookie Preferences
You have the right to control or disable cookies through your browser settings. Most web browsers allow you to:
- Block all cookies
- Block third-party cookies only
- Accept cookies only from trusted sites
- Delete existing cookies
- Be notified when a cookie is sent
Please note that disabling cookies may affect the functionality of our services and limit your access to certain features.
You can also manage your advertising preferences using industry opt-out tools such as:
- Digital Advertising Alliance (DAA)
- Digital Advertising Alliance of Canada
- Your Online Choices (Europe)
Within our applications and websites, you can adjust your cookie consent preferences at any time by clicking the "Cookie Settings" link in the footer of our main pages.
7. Updates to This Policy
We may update this Cookies & Tracking Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make material changes, we will notify you by posting a prominent notice on our website and updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Cookies & Tracking Policy or our data practices, please contact our Data Protection team:
Dictionary Privacy & Compliance Team
Email: privacy@dictionary.com
Mail: Dictionary Inc., 123 Language Blvd, Suite 400, San Francisco, CA 94105, USA
Phone: +1 (800) 555-0199
We aim to respond to all legitimate inquiries within 30 business days in accordance with applicable privacy regulations.