✦ Support Center

How can we help you today?

Our support team is available 24/7 to assist you with any questions, technical issues, or account inquiries.

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Email Support

For detailed inquiries or attachments, email us directly.

support@dictionary.com
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Live Chat

Get instant answers from our AI assistant or live agents during business hours.

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Help Center

Browse our comprehensive documentation and tutorials.

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Phone Support

Pro & Enterprise customers can call our dedicated support line.

+1 (800) 123-4567

Average Response Time

We typically reply within 2-4 hours for Pro & Enterprise users.

Frequently Asked Questions

Quick answers to common questions from our users.

How do I reset my password?

Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox. The link expires in 24 hours.

Can I upgrade or downgrade my plan?

Yes! You can change your plan anytime from your account settings. Prorated charges or credits will be applied automatically.

How do I export my saved words?

Go to Collections → Select your list → Click the three-dot menu → Export as CSV or JSON. Enterprise users can also schedule automated exports.

Is there a free trial for Pro features?

Yes, all new accounts get a 14-day free trial of Dictionary Pro. No credit card required to start. Cancel anytime before the trial ends.