✉️ Email Support

Need assistance with your account, listing, or billing? Send us a message and our support team will get back to you promptly.

📬 Contact Details

✉️

General Inquiries

support@dirconnect.com

🛠️

Technical & Listing Issues

tech@dirconnect.com

💼

Billing & Premium Plans

billing@dirconnect.com

⏱️

Response Time

Within 24 hours (Mon–Fri, 9 AM – 6 PM EST)

🟢 Support Team is Online

Send Us a Message

By submitting, you agree to our Privacy Policy. We only use your email to respond to this request.

Frequently Asked Questions

How long does it take to receive a reply?

We aim to respond to all email inquiries within 24 hours during business days. Priority support for Premium members is available within 12 hours.

Can I attach files to my support email?

Yes, you can attach screenshots or documents when emailing us directly. Through the web form, please paste relevant URLs or describe the issue in detail.

How do I reset my account password?

Visit the login page and click "Forgot Password?". You'll receive a reset link via email within minutes. If it doesn't arrive, check your spam folder or contact us.

Why hasn't my listing been approved yet?

New listings undergo a manual verification process that typically takes 24–48 hours. You'll receive a confirmation email once your listing goes live.