At FlowCMS ("we," "our," or "us"), we use cookies and similar tracking technologies to recognize you when you visit our websites and web applications (collectively, the "Sites"). This helps us to provide you with a better experience when you browse our Sites and also allows us to improve our Sites.
By continuing to browse or use our Services, you are agreeing to the use of cookies and similar technologies as described in this Cookie Policy. If you do not agree, please adjust your browser settings before continuing.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide information to the website owners about how visitors interact with the site.
We also use other tracking technologies, such as web beacons, pixels, and local storage, which function similarly to cookies. For simplicity, this policy refers to all these technologies collectively as "cookies" unless otherwise specified.
2. How We Use Cookies
We use cookies for the following primary purposes:
- Authentication & Security: To verify your identity, remember your login status, and protect your account from unauthorized access. \n
- Site Functionality: To remember your preferences, language selection, and dashboard settings across sessions.
- Performance & Analytics: To understand how users interact with our Sites, track traffic sources, and improve our platform performance.
- Marketing & Personalization: To deliver relevant content and advertisements, and to measure the effectiveness of our marketing campaigns.
3. Types of Cookies We Use
| Cookie Category | Purpose | Duration | Managed By |
|---|---|---|---|
| Strictly Necessary | Essential for site functionality, authentication, and security. Cannot be disabled. | Session to 1 year | FlowCMS |
| Functional | Remembers your preferences (language, theme, region) to enhance your experience. | Up to 2 years | FlowCMS |
| Analytics | Tracks visitor behavior, page views, and performance metrics to optimize our platform. | Up to 2 years | FlowCMS & Partners |
| Marketing | Delivers personalized content and ads, and tracks campaign performance across platforms. | Up to 13 months | Third-Party Partners |
4. Third-Party Cookies
Certain third-party services integrated into FlowCMS may also set cookies on your device. These include analytics providers (e.g., Google Analytics), payment processors, customer support tools, and marketing platforms. We do not control the cookies set by these third parties. We recommend reviewing the privacy and cookie policies of these service providers to understand how they collect and process your data.
Key third-party services may include:
- Analytics: Google Analytics, Mixpanel, Hotjar
- Payment Processing: Stripe, PayPal
- Communication & Support: Intercom, Zendesk, SendGrid
- Advertising: Meta Ads, Google Ads, LinkedIn Insight Tag
5. How to Manage Your Cookie Preferences
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block first-party and/or third-party cookies
- Set your browser to notify you when a cookie is placed
- Block all cookies (note: this may impact site functionality)
Please visit your browser's help documentation for instructions on how to adjust these settings.
Additionally, you can manage your preferences across multiple services using opt-out tools provided by industry organizations:
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
- Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you by posting a prominent notice on our Sites or by email. We encourage you to review this page periodically for the latest information on our cookie practices.
7. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or how we handle your data, please contact us:
FlowCMS Data Protection Team
Email: privacy@flowcms.io
Address: 100 Innovation Drive, Suite 400, San Francisco, CA 94107, USA
Phone: +1 (800) 555-0199
Thank you for trusting FlowCMS with your data.