Last Updated: October 24, 2025
Table of Contents
1. Governing Law
This agreement, including any disputes arising out of or related to your use of Isdomain's services, website, domain naming, branding, or legal consulting offerings, shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
By accessing or using Isdomain's services, you acknowledge and agree that this governing law applies to all communications, contracts, transactions, and interactions between you and Isdomain.
2. Exclusive Jurisdiction & Venue
Any legal suit, action, or proceeding arising out of or related to this agreement or your engagement with Isdomain must be instituted exclusively in the federal or state courts located in San Francisco, California. Both you and Isdomain irrevocably consent to the personal jurisdiction and venue in such courts.
Note: This section does not limit Isdomain's right to bring proceedings against you in your country of residence or any other relevant jurisdiction for debt collection or IP enforcement.
3. Dispute Resolution Process
Isdomain is committed to resolving disputes fairly and efficiently. Before initiating any legal action or arbitration, both parties agree to follow this escalation process:
- Step 1: Written Notice – You must send a detailed written notice of the dispute to Isdomain's Legal Department at least 30 days before filing any claim.
- Step 2: Good Faith Negotiation – Both parties will attempt to resolve the dispute through direct, good-faith negotiations for a period of 15 business days.
- Step 3: Mediation – If negotiations fail, the parties agree to participate in non-binding mediation administered by a mutually agreed-upon mediator.
- Step 4: Binding Arbitration – If mediation does not resolve the dispute, it shall be finally settled by binding arbitration as outlined below.
4. Binding Arbitration
Any dispute not resolved through the above process shall be decided by binding arbitration administered by the American Arbitration Association (AAA) or JAMS, in accordance with their Commercial Arbitration Rules. The arbitration shall be conducted in San Francisco, California, or another mutually agreed location.
The arbitrator's award shall be final, binding, and enforceable in any court of competent jurisdiction. Isdomain agrees to reimburse reasonable arbitration filing fees for claims under $10,000, unless a court determines the claim to be frivolous.
5. Class Action Waiver
Both you and Isdomain agree that any arbitration or legal proceedings shall be conducted solely on an individual basis. You expressly waive your right to participate in a class action lawsuit, consolidated arbitration, or any proceeding in which an individual acts as a representative of the general public.
6. Right to Litigate
Notwithstanding the arbitration clause, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to address: (a) allegations of intellectual property infringement; (b) misuse or unauthorized disclosure of confidential information; or (c) claims where monetary damages would be inadequate as a remedy.
7. Severability
If any provision of this Governing Law & Disputes policy is held to be invalid, illegal, or unenforceable by a court or arbitration panel of competent jurisdiction, such invalidity shall not affect the enforceability of the remaining provisions, which shall remain in full force and effect.
Have Questions About These Terms?
Our legal and client relations team is available to clarify any disputes, policy questions, or service concerns.
Contact Legal Support