Section 12: Termination
This section outlines the conditions, procedures, and obligations governing the termination of service engagements between Isdomain and its clients. All termination activities are conducted in accordance with applicable jurisdictional laws and the specific terms outlined in your executed engagement agreement.
12.1 Right to Terminate
Either party may terminate the engagement agreement at any time, with or without cause, subject to the notice periods and conditions specified in this section. Termination shall not relieve either party of obligations accrued prior to the effective date of termination.
12.2 Standard Notice Period
For non-cause terminations, the terminating party must provide written notice to the other party at least 30 days prior to the intended termination date. This notice must be delivered via email to the designated account manager and confirmed through our client portal.
During the notice period, all ongoing deliverables will be completed to the best of our ability, and interim invoices will be processed in accordance with Section 8.2 of this agreement.
12.3 Immediate Termination for Cause
Isdomain reserves the right to terminate the agreement immediately upon written notice if the client:
- Fails to remit payment within 15 days of the invoice due date
- Engages in fraudulent, unlawful, or unethical conduct
- Repeatedly fails to provide necessary materials, feedback, or access required to perform services
- Violates intellectual property, confidentiality, or compliance clauses
12.4 Client Termination Rights
Clients may terminate for cause immediately if Isdomain materially breaches its obligations and fails to cure such breach within 10 business days of receiving written notice. Immediate termination is also permitted if services are rendered negligently or in violation of industry standards.
12.5 Post-Termination Obligations
Upon termination, both parties agree to the following:
- Return of Materials: Isdomain will securely return or destroy all client proprietary data, drafts, and assets within 10 business days, unless otherwise required by law.
- Work-in-Progress Handoff: Partially completed naming, branding, or legal documents will be delivered in their current state, accompanied by a status report.
- Confidentiality: All confidentiality and non-disclosure obligations shall survive termination indefinitely.
- License Revocation: Any usage licenses granted for Isdomain methodologies, templates, or internal tools will immediately revert.
12.6 Final Invoicing & Refund Policy
All outstanding fees for completed and partially completed work prior to the termination date remain payable. Retainers that are non-refundable per the engagement terms will not be returned. Refunds for unused prepaid services, where applicable, will be calculated on a prorated basis and issued within 30 days of termination.
12.7 Survival of Terms
The following provisions shall survive the termination or expiration of this agreement: Payment Obligations, Confidentiality, Intellectual Property Rights, Limitation of Liability, Dispute Resolution, and Governing Law.
For formal termination requests, please submit a signed Termination Notice Form via the client dashboard or contact your dedicated account manager at legal@isdomain.com.
Disclaimer: This page constitutes a simplified overview of Section 12 of the Isdomain Service Agreement. The full, legally binding terms are contained in the executed contract provided upon onboarding. This content is for informational purposes and does not constitute legal advice. Consult qualified counsel for jurisdiction-specific guidance.