1. Introduction
At Isdomain, we are committed to transparency regarding the digital technologies we use to enhance your experience on our website and services. This Cookies & Tracking Policy explains how we use cookies, pixels, and similar tracking technologies, what data we collect, and how you can manage your preferences.
This policy works in conjunction with our Privacy Policy and applies to all interactions with isdomain.com and its associated digital properties.
2. What Are Cookies & Tracking Technologies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to site owners. Tracking technologies include pixels, web beacons, SDKs, and local storage that perform similar functions to cookies, often working together to measure site performance and deliver personalized content.
3. How We Use Cookies
Isdomain uses cookies and tracking technologies for the following purposes:
- Essential Operations: To maintain site security, enable core functionality, and remember your selections during consultations or form submissions.
- Performance & Analytics: To understand how visitors interact with our site, measure traffic sources, and optimize user experience.
- Functional Preferences: To remember your settings, language preferences, and cookie consent choices.
- Marketing & Retargeting: To deliver relevant content and measure the effectiveness of our outreach campaigns (only with your consent).
4. Categories of Cookies Used
| Category | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Site security, session management, load balancing | Session | No |
| Performance & Analytics | Traffic analysis, page performance, user journey tracking | Up to 24 months | Yes |
| Functional | Remember preferences, language, region, form drafts | Up to 12 months | Yes |
| Marketing & Advertising | Retargeting, ad performance, cross-site tracking | Up to 18 months | Yes |
5. Third-Party Cookies & Tracking
We partner with trusted third-party providers to analyze traffic, deliver content, and manage digital communications. These partners may set their own cookies and tracking technologies in accordance with their respective privacy and cookie policies.
Common third-party services we may use include:
- Analytics Providers: Google Analytics, Hotjar, Microsoft Clarity
- CRM & Email Platforms: HubSpot, Mailchimp (for consultation tracking & follow-ups)
- Security & Fraud Prevention: reCAPTCHA, Cloudflare
- Advertising Partners: Meta Pixel, Google Ads (only when consent is provided)
Isdomain does not control the cookies set by these third parties. We encourage you to review their individual policies for details on data collection, retention, and opt-out mechanisms.
6. Managing Your Cookie Preferences
You have full control over how cookies are used during your visit to our site:
- On First Visit: You will be presented with a consent banner allowing you to accept, reject, or customize non-essential cookies.
- Browser Settings: Most browsers allow you to block, delete, or manage cookies through their settings menu. Refer to your browser's help documentation for instructions.
- Consent Management: You can update your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
- Opt-Out Links: For advertising cookies, you may use industry opt-out tools such as the Digital Advertising Alliance (DAA) or Your Online Choices.
Please note that blocking certain cookies may limit your ability to access specific features or services on our platform.
7. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that signals your preference to websites not to track your online activity. Currently, there is no universally accepted standard for honoring DNT signals. At this time, our website does not automatically respond to DNT browser signals. However, you may always manage your tracking preferences using the controls described in Section 6.
8. Updates to This Policy
We may update this Cookies & Tracking Policy periodically to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a prominent notice on our website and update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.
9. Contact Us
If you have questions about this Cookies & Tracking Policy, our data practices, or wish to exercise your privacy rights, please contact us:
- Email: legal@isdomain.com
- Mailing Address: Isdomain, 123 Innovation Drive, Suite 400, San Francisco, CA 94105, United States
- Privacy Officer: Available upon request through our legal department
We are committed to addressing your inquiries promptly and in compliance with applicable data protection regulations.