Frequently Asked Questions

Find answers to common questions about our naming, branding, and legal consulting services.

Brand Naming

How does your naming process work?

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Our naming process typically follows these steps:

  • Discovery: We learn about your vision, values, target audience, and goals.
  • Research: We analyze competitors, linguistic trends, and cultural considerations.
  • Creative Generation: Our team creates a curated list of unique, available names.
  • Screening: We check domain availability, trademark conflicts, and social handles.
  • Presentation: We present the best options with rationale and next steps.

Do you check trademark availability?

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Yes! Every name we propose undergoes a thorough trademark screening. We search relevant databases to identify potential conflicts. While we do our best to clear names, we always recommend final verification by qualified legal counsel before making a final decision.

What if I don't like the proposed names?

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We understand that naming is subjective. All our plans include at least one revision round where we can generate additional options based on your feedback. Our high satisfaction rate comes from this collaborative refinement process.

Do you purchase domain names for clients?

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Yes, we can assist with domain acquisition. If a .com or preferred TLD is available, we can register it on your behalf or guide you through the registration process. For premium domains that are already owned, we can facilitate negotiations and purchases if needed (fees may apply).

Branding & Identity

What's included in your branding service?

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Our branding packages typically include:

  • Brand strategy and positioning statement
  • Logo design (primary, secondary, and icon variations)
  • Brand style guide (colors, typography, usage rules)
  • Brand voice and messaging framework
  • Basic marketing collateral templates

Do I own the rights to the brand assets?

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Absolutely. Upon final payment, all intellectual property rights to the selected brand name and design assets transfer to you. You own your brand completely and can use it across all channels without restriction.

How long does branding take?

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Most branding projects are completed within 3-5 weeks, depending on the scope and revision rounds. We provide a detailed timeline during the onboarding phase so you know exactly when to expect deliverables.

Can you work with my existing brand name?

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Yes! If you already have a name you love, we can focus on building a powerful visual identity and brand strategy around it. We offer branding-only packages for clients in this situation.

Process & Pricing

How do I get started?

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Getting started is simple:

  • Fill out our contact form or schedule a free discovery call.
  • We'll discuss your needs and recommend the right package.
  • Once you approve the proposal, we begin your project.

What payment methods do you accept?

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We accept bank transfers, major credit cards, and PayPal. For larger projects, we typically require a 50% deposit upfront and the remaining balance upon project completion. Payment plans are available for Enterprise clients.

Do you offer refunds?

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If we haven't started any work on your project, we offer a full refund within 7 days of payment. Once work has commenced, refunds are prorated based on the work completed. We're committed to your satisfaction and will always try to resolve any concerns through additional revisions or scope adjustments first.

Can I upgrade my package later?

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Yes! Many clients start with our Starter naming package and later add branding or legal services. We'll credit any overlap and ensure a seamless transition between services. Just reach out to your project manager anytime.

Do you work with international clients?

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Yes, we serve clients globally. Our team works across time zones and we have experience with international naming conventions, cultural sensitivities, and multi-jurisdictional trademark filings. Let us know your target markets so we can tailor our approach.

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