Cookies & Tracking Policy
Last Updated: May 27, 2024
1. Introduction
This Cookies & Tracking Policy explains how JobSphere ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website, mobile application, or related services (collectively, the "Platform"). This policy is provided in addition to our Privacy Policy and describes the specific technologies we use to collect, store, and process data.
By using our Platform, you consent to the use of cookies and tracking technologies as described in this policy. If you do not consent, please adjust your browser settings or contact us before continuing.
2. What Are Cookies & Tracking Technologies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. Tracking technologies include cookies, web beacons, pixels, SDKs, and local storage. These technologies help us:
- Ensure the Platform functions correctly and securely
- Remember your preferences and login status
- Analyze how users interact with our Platform
- Deliver personalized job recommendations and content
- Run targeted advertising campaigns
3. Types of Cookies & Tracking Technologies We Use
We categorize our cookies and tracking technologies based on their purpose:
| Category | Purpose | Examples | Duration |
|---|---|---|---|
| Essential | Required for Platform functionality, security, and authentication. Cannot be disabled. | Session cookies, CSRF tokens, authentication tokens | Session / Persistent |
| Functional | Remember user preferences, language settings, saved jobs, and customized dashboards. | Preference cookies, localization settings | Up to 12 months |
| Analytics & Performance | Understand how visitors use our Platform, measure performance, and improve user experience. | Google Analytics, Mixpanel, Hotjar | Up to 2 years |
| Advertising & Tracking | Deliver relevant job advertisements, track campaign effectiveness, and prevent fraud. | Meta Pixel, LinkedIn Insight Tag, Google Ads Conversion | Up to 13 months |
4. Third-Party Tracking Technologies
We work with trusted third-party service providers to help deliver, optimize, and measure our Platform. These partners may set their own cookies and use tracking technologies according to their own privacy policies:
- Google Analytics & Google Ads: Used for traffic analysis and advertising optimization. You can opt out here: Google Analytics Opt-Out
- Meta (Facebook) Pixel: Tracks conversions and measures ad performance. Opt out: Facebook Ads Preferences
- LinkedIn Insight Tag: Measures campaign performance and audience insights. Opt out: LinkedIn Cookie Policy
- Hotjar & Mixpanel: Used for UX research and behavioral analytics. Opt out: Hotjar Privacy
We do not sell your personal information to third parties. Third-party tracking is limited to aggregated, anonymized, or pseudonymous data where permitted by law.
5. How to Manage or Disable Cookies
You have full control over the cookies used on our Platform. Here's how to manage your preferences:
- Browser Settings: Most browsers allow you to control cookies through their settings menu. You can delete existing cookies, block new ones, or allow only first-party cookies. Note that disabling essential cookies may break Platform functionality.
- Cookie Consent Banner: When you first visit our Platform, you'll see a consent banner where you can accept, reject, or customize non-essential cookies.
- Opt-Out Links: Third-party providers offer opt-out mechanisms. Please refer to their individual privacy policies for instructions.
- Do Not Track (DNT): Some browsers support DNT signals. We are evaluating compliance with DNT headers as standards evolve.
6. Data Retention
We retain cookie data and tracking information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Analytics and advertising cookies typically expire within 12 to 26 months. You may request deletion of stored data at any time by contacting us.
7. Changes to This Policy
We may update this Cookies & Tracking Policy to reflect changes in technology, legal requirements, or our business practices. Material changes will be communicated via email or prominent notice on the Platform. The "Last Updated" date at the top of this page will reflect the most recent revision.
8. Contact Us
If you have questions about this policy, our cookie practices, or wish to exercise your data rights, please contact our Data Protection Officer:
- Email: privacy@jobsphere.com
- Mail: JobSphere Inc., 123 Career Blvd, Suite 400, San Francisco, CA 94107
- Support: Help Center