1. Introduction
Welcome to JobSphere ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job board platform, website, and related services (collectively, the "Service").
By accessing or using JobSphere, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.
2. Information We Collect
We collect information to provide better services to all our users. We collect data in the following ways:
2.1 Information You Provide
- Account Information: Name, email address, phone number, and password when you sign up as a Candidate or Employer.
- Profile Data: Resumes, CVs, work history, education, skills, portfolio links, and career preferences.
- Communications: Messages sent to employers, support tickets, and feedback.
- Employer Data: Company details, job descriptions, and payment information when posting jobs.
2.2 Information Collected Automatically
- Usage Data: Browsing activity, job searches, clicks, time spent on pages, and features used.
- Device Information: IP address, browser type, operating system, device identifiers, and approximate location.
- Cookies: As described in Section 7.
3. How We Use Information
We use the collected information for the following purposes:
- Service Provision: To create accounts, display job listings, match candidates with roles, and facilitate applications.
- Communication: To send job alerts, updates, promotional emails (opt-in), and transactional notifications.
- Improvement: To analyze usage trends, improve our algorithms, and enhance the user experience.
- Safety & Security: To detect fraud, verify identities, and enforce our Terms of Service.
- Legal Compliance: To meet legal obligations and respond to lawful requests.
4. Sharing Your Information
We do not sell your personal information. We share data only under the following circumstances:
- Employers: When you apply to a job, your profile data and resume are shared with the specific employer hiring for that role.
- Service Providers: Third-party vendors who assist us with hosting, analytics, email delivery, and payment processing. These partners are bound by data processing agreements.
- Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of JobSphere, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Active Accounts: Data is retained while your account is active.
- Deleted Accounts: If you delete your account, we will remove or anonymize your personal data within 30 days, except where retention is legally required (e.g., for transaction records).
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data ("Right to be Forgotten").
- Portability: Request a structured, machine-readable copy of your data.
- Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
To exercise these rights, please contact us using the details in Section 11.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Essential Cookies: Required for authentication and security.
- Analytics Cookies: Help us understand how users interact with the site (e.g., Google Analytics).
- Marketing Cookies: Used to show relevant job recommendations and ads.
You can manage your cookie preferences through your browser settings or our Cookie Preference Center.
8. Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Regular security audits and vulnerability assessments.
- Strict access controls for internal staff.
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
9. Children's Privacy
JobSphere is intended for individuals aged 16 and older (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our homepage or sending an email. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@jobsphere.com
- Address: JobSphere Inc., 123 Career Blvd, Suite 400, San Francisco, CA 94107, USA
- Support: Help Center