Frequently Asked Questions
Everything you need to know about JobSphere. Can't find what you're looking for? Contact our support team.
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Getting Started
Click the "Sign Up" button on our homepage. You can register using your email address or connect your LinkedIn/GitHub profile. Verification takes less than 2 minutes, and you'll be ready to start searching or posting jobs immediately.
Yes! JobSphere is completely free for job seekers. Employers can post one job for free to test the platform, with premium subscription plans available for high-volume hiring needs.
Complete all profile sections, upload a professional headshot, list relevant skills, and keep your resume updated. Enable "Open to Work" notifications so recruiters can find you faster. Check our Profile Guide for detailed tips.
Candidates & Job Seekers
Navigate to the job listing, click "Apply Now", and attach your resume. You can add a custom cover letter if desired. Applications are delivered directly to the hiring manager's dashboard.
Absolutely. Visit your Dashboard > "My Applications" to view real-time status updates (Applied, Under Review, Interview, Offer, etc.). You'll also receive email notifications for every status change.
After performing a search, click "Save Search" and enable email or push notifications. You can customize frequency (daily/weekly) and filter by role, location, salary range, and remote options.
Employers & Hiring
Log in to your Employer Dashboard, click "Post New Job", fill in the title, description, requirements, and compensation. Preview your listing and publish. Free listings stay active for 30 days.
We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and wire transfers for enterprise contracts. All transactions are secured via 256-bit SSL encryption.
You can edit active listings anytime from your dashboard. Canceling a posting immediately hides it from search results. Refund eligibility depends on your plan and time remaining.
Billing & Plans
The Pro plan includes 10 monthly job posts, featured listing boosts, candidate CRM, custom company branding, priority support, and access to our advanced analytics dashboard.
Go to Settings > Billing > Manage Subscription. You can downgrade or cancel at any time. Your access continues until the end of the current billing cycle. No hidden fees or cancellation penalties.
Yes! We offer 40% off for verified non-profits and early-stage startups (under 2 years old). Contact our partnerships team with your documentation to apply.
Account & Security
Click "Forgot Password" on the login page, enter your registered email, and follow the secure link sent to your inbox. Links expire after 24 hours for security.
We take privacy seriously. Your data is encrypted at rest and in transit. We never sell personal information. You can review, export, or delete your data anytime via GDPR/CCPA compliance tools in your account settings.
Navigate to Settings > Security > Two-Factor Authentication. Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.) and enter the verification code. 2FA is highly recommended.
Still have questions?
Our support team is available 24/7 to help you with any issues, feedback, or partnership inquiries.