How can we help you?

Sign up for a free account, click on your avatar in the top-right corner, and select "My Profile". Fill in your work experience, education, skills, and upload a resume. You can toggle visibility for privacy. Our AI will suggest optimizations to improve your match rate.

Navigate to "My Applications" from the dashboard. You'll see real-time status updates (Applied, Under Review, Interviewing, etc.) directly from the employer. Enable email/SMS notifications in Settings to get instant alerts.

Go to Settings → Billing → Manage Subscription. You can upgrade, downgrade, or cancel at any time. Changes take effect immediately for upgrades, and at the end of your billing cycle for downgrades. Prorated charges apply automatically.

Free postings are reviewed within 24 hours. Premium and featured listings are typically approved within 2 hours. Once approved, your job appears in relevant search results, email digests, and the job feed. You'll receive a confirmation notification.

Visit Settings → Security → Two-Factor Authentication. Scan the QR code with an authenticator app like Google Authenticator or Authy, enter the verification code, and save your backup codes. We strongly recommend 2FA for all employer and admin accounts.

Ensure your file is PDF, DOC, or DOCX and under 5MB. Clear your browser cache or try an incognito window. If the issue persists, check our system status page or contact support with your browser/OS details for rapid troubleshooting.

Yes! Click the bookmark icon on any job card. Saved jobs sync across all your devices and can be organized into custom folders. You'll also receive alerts if the application deadline is approaching.

We offer a 14-day money-back guarantee for all annual plans. Monthly plans are non-refundable but can be canceled immediately to prevent future charges. Contact billing@jobsphere.com with your invoice number for assistance.