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Frequently Asked Questions
How do I reset my password?
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Go to the login page and click "Forgot Password?". Enter your email address and we'll send you a secure reset link. Check your spam folder if you don't see it within 5 minutes.
Can I cancel my subscription anytime?
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Yes! You can cancel your subscription at any time from Account Settings > Billing. Your premium features will remain active until the end of your current billing cycle.
How does the AI matching work?
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Our AI analyzes over 50 compatibility factors including interests, values, communication style, and relationship goals to suggest highly compatible matches tailored specifically for you.
What should I do if I encounter inappropriate behavior?
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Your safety is our priority. Use the "Report" button on any profile or conversation. Our trust & safety team reviews all reports within 24 hours and takes appropriate action.