Have questions about our services? Need help with an order? We're here to help you and your pet.
Our pet care experts are available to answer your questions during business hours.
(555) 123-PAWS
Mon-Fri: 8:00 AM - 6:00 PM EST
For detailed inquiries or general feedback, drop us an email and we'll respond within 24 hours.
Come say hello to the team and meet our office pets!
123 Tail Wag Lane
Pet City, CA 90210
By appointment only
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
24/7 Vet Hotline Available for Pro Members
Fill out the form below and we'll get back to you as soon as possible.
Paws Source HQ
123 Tail Wag Lane, Pet City, CA 90210
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We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.
Currently, we ship within the United States. International shipping is planned for late 2025. Check back soon!
Once your order ships, you'll receive an email with a tracking number. You can also view order status in your account dashboard.
Yes! Pro and Elite members can book unlimited vet consultations through the app. Starter members get 2 per month.
We offer 30-day returns on unopened products. For pet food and health items, please contact us for specific guidance.
You can cancel anytime from your account settings. No questions asked, and you'll keep access until the end of your billing period.