We're Here to Help

Have a question about your campaign, need technical support, or want to partner with us? Reach out and our team will get back to you within 24 hours.

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Email Support

For campaign inquiries, billing, or general questions:
support@raiseit.io

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Phone & Live Chat

Mon-Fri, 9AM - 6PM EST
+1 (800) 555-0199
Live chat available in dashboard

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Headquarters

RaiseIt Inc.
450 Innovation Drive, Suite 200
San Francisco, CA 94105

Send Us a Message

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Frequently Asked Questions

Find instant answers before you contact us.

How long does payout take?

After a campaign successfully ends, funds are processed and transferred within 5-7 business days.

What are the platform fees?

RaiseIt charges a flat 5% platform fee on successful campaigns. Payment processing fees vary by region.

Can I edit my campaign?

Yes, you can update posts, stretch goals, and comments. Major edits to core project details require admin approval.