Talk to Our Team

Whether you're launching your first campaign, exploring enterprise partnerships, or need technical support, we're here to help you succeed.

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Fill out the form below and a team member will get back to you within 24 hours.

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Our support team is online Monday-Friday, 9AM-6PM EST. Average response time: 4 minutes.

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Direct Contact Lines

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Self-Service Resources

Quick answers before you reach out.

📖 Campaign Best Practices 🔧 API Documentation 🎓 Creator Academy

Frequently Asked Questions

Common questions about contacting us and our response process.

How quickly will I receive a response?

Most inquiries are answered within 4-8 hours during business days. Urgent technical issues are prioritized and typically resolved within 1 hour via live chat.

Can I schedule a call with a campaign expert?

Yes! Use our calendar booking link to reserve a free 15-minute strategy session with one of our crowdfunding specialists. No obligation required.

Who handles international partnership requests?

Our Global Partnerships team handles all non-US business development. Select "Partnerships" in the form dropdown and include your region for fastest routing.

Is my campaign data shared with third parties?

Absolutely not. Your project data, backer information, and communications are encrypted and never sold or shared. We comply with GDPR, CCPA, and SOC2 standards.