Children's Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 15, 2025
At SereneMind, we are committed to protecting the privacy and safety of all users, especially children. This Children's Privacy Policy explains how we collect, use, and safeguard information from users under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA) and applicable international regulations.
1. Information We Collect
Our platform is not designed for, nor do we knowingly collect personal information from, children under the age of 13 without verifiable parental consent. In cases where parental consent has been obtained, we may collect:
- Account Information: First name, age, and a parent-controlled email address.
- Usage Data: Anonymized engagement metrics (e.g., meditation completion, time spent on guided exercises) to personalize wellness recommendations.
- Device Information: Standard technical data (IP address, browser type, device identifiers) necessary for platform security and functionality.
Important: We do not collect sensitive information such as full names, home addresses, photographs, or financial data from children.
2. How We Use the Information
Information collected from children (with parental consent) is used solely to:
- Provide and improve age-appropriate mindfulness and mental wellness features.
- Deliver personalized, non-commercial guided sessions and progress tracking.
- Maintain platform safety, security, and technical stability.
- Communicate important updates to the parent/guardian on file.
We do not use children's data for behavioral advertising, profiling, or third-party marketing purposes.
3. Information Sharing & Disclosure
We do not sell, trade, or rent children's personal information to third parties. We may share limited data only in the following circumstances:
- Service Providers: Trusted partners who assist with platform hosting, analytics, or customer support, bound by strict data processing agreements.
- Legal Requirements: When required by law, court order, or to protect the safety of children and the public.
- Parental Oversight: Data may be shared with the verified parent or legal guardian associated with the account.
4. Parental Rights & Consent
We respect your right to control your child's information. As a parent or legal guardian, you may:
- Review & Edit: Access, modify, or delete your child's personal information at any time.
- Revoke Consent: Withdraw consent for data collection, which will result in account deactivation.
- Opt-Out: Choose to receive only essential communications.
- Report Concerns: Contact our privacy team if you believe we have collected information from a child under 13 without consent. We will promptly delete the information upon verification.
5. Data Security & Retention
We implement industry-standard technical and organizational safeguards to protect children's data, including encryption, access controls, and regular security audits. However, no online service is 100% secure, and we encourage parents to educate children about safe internet practices.
We retain children's data only for as long as necessary to provide our services or as required by law. Upon account deletion or parental request, all personal information is securely deleted within 30 days.
6. Policy Updates
We may update this Children's Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify parents via email or platform announcement at least 30 days before any material changes take effect. Continued use of the platform after updates constitutes acceptance of the revised policy.
7. Contact Us
If you have questions, concerns, or requests regarding your child's data, please contact our Privacy & Compliance Team:
123 Wellness Blvd, Suite 400
San Francisco, CA 94107, USA