Submit Procurement Request

Complete the form below. Your request is routed directly to our B2B operations desk.

πŸ“Š Service Level Agreements

  • Response Time: Under 2 business hours
  • Quote Turnaround: 24 hours (standard), 4 hours (rush)
  • Production Lead: 3-5 days after PO confirmation
  • Expedited Shipping: Available on all tiers
  • Account Support: Dedicated rep for contracts >$10k/yr

❓ Procurement FAQ

Standard terms are Net-30 for verified accounts. Net-60 and milestone billing available for enterprise contracts. We accept wire, ACH, and major corporate credit lines.
Yes. Pricing scales at 10k, 50k, 100k, and 500k+ unit thresholds. Custom pricing is provided for annual framework agreements.
Absolutely. Send us a sample, drawing, or datasheet. Our engineering team validates compatibility and provides a side-by-side comparison within 24 hours.
Standard catalog items: 1,000 units. Custom/bespoke runs: 10,000 units. Emergency/spot buys available at standard MOQs with rush fees.
Procurement Notice: All requests submitted after 4PM EST will be processed first thing the next business morning. Emergency line remains open 24/7.