Seamless Salesforce Integration
Sync social engagement data directly into your CRM. Automate lead scoring, track campaign ROI, and empower your sales team with real-time social insights.
v2.4.1 · OAuth 2.0 · Bi-directionalSalesforce CRM
Leads, Accounts, Contacts, Campaigns
ConnectHub
Engagement, Mentions, DMs, UGC
Integration Capabilities
Bridge the gap between social engagement and revenue operations with enterprise-grade synchronization.
Bi-Directional Sync
Keep records in perfect harmony. Updates in Salesforce reflect in ConnectHub profiles, and social interactions auto-update CRM fields.
Social Lead Scoring
Automatically tag and score leads based on engagement depth, brand mentions, and community participation metrics.
Campaign ROI Tracking
Map social campaigns to Salesforce marketing activities. Track attribution, conversion paths, and pipeline influence accurately.
Enterprise Security
SOC 2 Type II & GDPR compliant. Field-level security, IP allowlisting, and encrypted data-in-transit guarantee.
Custom Field Mapping
Map 200+ social data points to custom Salesforce objects, fields, and validation rules without writing code.
Workflow Automation
Trigger Salesforce flows, Slack alerts, or email tasks when high-value social interactions or sentiment shifts occur.
Setup in 4 Steps
No developers required. Get running in under 10 minutes.
Authenticate
Connect via OAuth 2.0 using your Salesforce Admin credentials. Select your org and scope permissions.
Map Objects
Choose which records to sync: Leads, Contacts, Accounts, Campaigns, or custom objects.
Configure Rules
Set sync frequency, conflict resolution logic, and field-level mapping preferences.
Go Live
Enable the integration. Monitor sync logs and adjust thresholds from the ConnectHub dashboard.
Technical Specifications
Built for enterprise scale and developer flexibility.
| Parameter | Details |
|---|---|
| Authentication | OAuth 2.0 (JWT & Username-Password Flow supported) |
| API Version | ConnectHub API v4.2 · Salesforce REST API v58.0+ |
| Sync Frequency | Real-time (webhooks) or Batch (15m / 1h / 24h) |
| Data Limits | 100K records/mo (Starter) · 2M+ records/mo (Enterprise) |
| Supported Objects | Lead, Contact, Account, Campaign, Opportunity, Custom Objects |
| Encryption | TLS 1.3 in transit · AES-256 at rest |
| Webhooks | Custom payloads, retry logic, signature verification |
| Monitoring | Sync logs, error alerts, dashboard metrics, audit trails |
Frequently Asked Questions
Yes, but advanced workflow automation and custom object mapping require Salesforce Enterprise or Unlimited Edition. Basic bi-directional sync works across all editions.
ConnectHub uses a configurable matching algorithm (email, phone, or custom ID). You can set priority rules to determine which system acts as the source of truth.
Absolutely. Enterprise plans allow custom sync windows, rate limiting controls, and off-peak batch processing to optimize Salesforce API call usage.
No. ConnectHub only caches temporary sync tokens and metadata. All PII and CRM data remains within your Salesforce environment or ConnectHub's isolated tenant storage per your configuration.
Ready to Sync Social Data with Salesforce?
Join 4,200+ companies using ConnectHub to turn social engagement into measurable pipeline growth.