Our Commitment
At Cup Source, we believe that diverse perspectives drive innovation, strengthen our operations, and reflect the communities we serve. We are an equal opportunity employer and business partner. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
This commitment applies to all aspects of our business, including recruitment, hiring, compensation, promotions, training, termination, vendor selection, and customer interactions.
Non-Discrimination & Anti-Harassment
Every individual has the right to work in an environment free from discrimination and harassment. Cup Source maintains a zero-tolerance policy toward:
- Discriminatory practices in employment or business relationships
- Workplace harassment, including verbal, physical, or visual conduct that creates a hostile environment
- Retaliation against individuals who report concerns or participate in investigations
- Unlawful bias in supplier evaluations, contract awards, or service delivery
Fair Hiring & Career Advancement
Our recruitment and promotion processes are structured to ensure merit-based decisions. We implement the following practices:
- Job postings widely distributed across diverse job boards and community organizations
- Standardized interview questions and evaluation rubrics to minimize unconscious bias
- Diverse hiring panels and leadership involvement in recruitment decisions
- Transparent career pathways and performance-based advancement criteria
- Regular pay equity audits to ensure fair compensation across all roles and demographics
Accessibility & Reasonable Accommodation
Cup Source is dedicated to providing an accessible workplace and inclusive customer experience. We comply with the Americans with Disabilities Act (ADA) and applicable accessibility laws.
Qualified individuals with disabilities are encouraged to apply for employment and request reasonable accommodations during the application process, while employed, or when engaging with our products and services. Accommodation requests are processed through our HR department and evaluated on a case-by-case basis to ensure equal participation.
Supplier & Partner Diversity
We actively seek to diversify our supply chain and partner with businesses owned by underrepresented groups, including:
- Minority-owned, women-owned, and veteran-owned enterprises
- Disabled-owned and LGBTQ+-owned businesses
- Small and emerging manufacturers in underserved communities
Vendor selection is based on quality, reliability, and value, while prioritizing equitable opportunities for diverse suppliers.
Reporting Concerns & Feedback
If you experience or witness discrimination, harassment, or believe our equal opportunity standards are not being met, please report it immediately. We guarantee confidentiality and protection from retaliation for good-faith reports.
How to Report
HR Department: hr@cupsource.com
Phone: 1-800-555-0198 (Mon–Fri, 8 AM – 6 PM EST)
Anonymous Reporting Portal: Cup Source Ethics Line
External reporting may also be made to the U.S. Equal Employment Opportunity Commission (EEOC) or your state/local civil rights agency.
Policy Governance & Updates
This Equal Opportunity Policy is reviewed annually by Cup Source’s Executive Leadership Team and Compliance Committee. Updates are communicated to all employees, partners, and published on our corporate website. Continued adherence to these standards is a condition of employment and business engagement with Cup Source.
Last reviewed: January 2025 | Effective: January 1, 2025