Policy Updates

Stay informed about changes to our terms, privacy commitments, shipping guidelines, and compliance standards.

Transparency & Compliance

Keeping Our Policies Current

At Cup Source, we believe in clear communication. This page documents all revisions to our core policies, effective dates, and a summary of what changed. You'll always find the latest versions linked directly below.

Policy Document Last Updated Status Summary of Changes Action
Privacy Policy Oct 15, 2025 Updated Expanded data collection disclosures; added cookie consent details; clarified third-party analytics sharing. View
Terms of Service Sep 01, 2025 Updated Revised dispute resolution clause; updated acceptable use guidelines for custom print files. View
Shipping & Delivery Policy Aug 22, 2025 New Introduced new freight tiers for bulk orders; clarified customs duties for international shipments. View
Return & Refund Policy Jul 10, 2025 Unchanged No substantive changes. Formatting and accessibility improvements only. View
Sustainability & Materials Policy Jun 05, 2025 Updated Added FSC-certified paper sourcing commitments; updated biodegradable labeling standards. View
Wholesale & B2B Agreement May 18, 2025 Updated Revised minimum order quantities; added net-30 payment terms for verified partners. View
Version History

Recent Policy Milestones

A chronological look at major updates and why they matter to our partners.

October 15, 2025
Privacy Policy Revision
Aligned with evolving global data protection regulations. Added granular cookie controls and clearer opt-out mechanisms for marketing communications.
August 22, 2025
Shipping Policy Overhaul
Streamlined logistics for high-volume wholesale clients. Introduced real-time tracking upgrades and clarified liability thresholds for damaged goods.
June 05, 2025
Sustainability Commitment Expansion
Published new materials guidelines reflecting our pledge to source 80% FSC-certified paper by 2027 and phase out single-use plastics in packaging.
March 12, 2025
B2B Contract Terms Updated
Introduced tiered volume discounts, clarified IP ownership for custom artwork, and added a dedicated SLA for enterprise accounts.
Stay Informed

How We Keep You Updated

We never make policy changes silently. Here's how you'll always stay in the loop.

📧 Email Notifications

Major policy updates are emailed directly to registered business accounts 14 days before they take effect.

Manage notification settings →

📄 In-Portal Alerts

Logged-in clients see a banner notification on the dashboard homepage for any newly published or revised documents.

Visit your portal →

📢 Quarterly Compliance Briefs

We publish a summary report every quarter highlighting industry regulation changes and how Cup Source adapts accordingly.

Download latest brief →

Have Questions About Our Policies?

Our compliance team is available to clarify any terms, discuss custom agreements, or help you stay aligned with regional regulations.

Contact Compliance Team →