Step-by-Step Onboarding

1

Account Verification & Setup

Once you submit your inquiry, our team verifies your business details within 24 hours. You’ll receive an automated email with secure login credentials for the Cup Source Client Portal.

Takes ~4 hours
2

Sample Request & Catalog Access

Browse our full wholesale catalog. Select up to 5 products for a complimentary sample kit. Our fulfillment team ships samples via express courier at no cost.

Ships within 24h
3

Dedicated Account Manager

You’ll be paired with a specialized B2B account manager who understands your industry. They’ll help optimize your SKUs, negotiate tiered pricing, and coordinate custom branding.

Personalized support
4

First Order & Fast Fulfillment

Place your initial bulk order through the portal. We process and ship within 24 hours. Real-time tracking, consolidated shipments, and white-glove delivery options available.

Express available
5

Ongoing Optimization & Scaling

Quarterly supply reviews, demand forecasting, and inventory alerts keep you stocked. Unlock volume discounts, new eco-friendly lines, and priority manufacturing slots.

Continuous growth

Everything You Need in One Dashboard

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Real-Time Inventory & Pricing

View live stock levels, tiered wholesale rates, and auto-replenishment suggestions.

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Custom Branding Studio

Upload logos, select finishes, preview mockups, and track print production in real-time.

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Invoicing & Compliance Docs

Download invoices, certificates of analysis, food-grade compliance, and recycling guides.

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What to Expect Along the Way

Is there a minimum order quantity?

Standard wholesale orders start at 500 units per SKU. Custom-branded items require a 1,500-unit minimum. We accommodate startups with flexible trial batches upon request.

How fast can custom cups be produced?

Design approval takes 2–3 business days. Standard print runs are fulfilled in 7–10 days. Rush manufacturing is available for an expedited fee.

Do you handle logistics and shipping?

Yes. We partner with national carriers and regional distributors. You’ll receive tracking, delivery windows, and optional pallet consolidation for large orders.

Ready to Move Forward?

Your dedicated account team is standing by to finalize pricing, schedule samples, and get your first shipment on the road.

Log In to Client Portal   or   Contact Sales Team