Popular Help Topics

Quick answers to the questions our community asks most. Search or browse below.

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Account & Profile

Manage your login, settings, notifications, and personal information.

12 articles

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Business Listings

Create, verify, edit, and optimize your directory listing.

18 articles

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Billing & Plans

Upgrade/downgrade plans, invoices, refunds, and payment methods.

9 articles

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Technical Support

API access, integrations, troubleshooting, and platform status.

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Most Read Articles

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How to Claim & Verify Your Business Listing

Step-by-step guide to taking ownership of your DirConnect profile.

Listings
Understanding Premium vs Free Plans

Compare features, visibility boosts, and analytics across all tiers.

Billing
Managing Reviews & Responding to Customers

Best practices for handling feedback and boosting your rating.

Listings
Resetting Your Password & 2FA Setup

Secure your account with password recovery and two-factor authentication.

Account
How to Optimize Your Listing for Search

SEO tips, keywords, and profile completion to rank higher.

Listings
Reporting Inaccurate or Duplicate Listings

How to flag issues and request corrections from our moderation team.

Support

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support@dirconnect.com

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+1 (800) 555-0199